— See which We Connect services are currently
available in the vehicle.
The necessary data transmission may be
chargeable. Due to the large volume of data that is
exchanged, Volkswagen recommends using a mobile
phone flat rate for data transmission. Mobile phone
operators can provide information on this.
— The number of We Connect services that are
activated or deactivated.
— Activate or deactivate We Connect services.
wagen-we.com.
When charging and using Internet data packages,
additional charges may be incurred depending on
your mobile phone tariff, especially when abroad (roaming
charges, for example).
If you deactivate each and every We Connect
service, the OCU may continue to transmit data.
settings
We Connect services can be activated and deactivated
separately. To do this, open the dropdown menu on the
Establish a data connection
eSIM (embedded SIM)
service and select enable or disable.
var.
The vehicle has an OCU with a mounted SIM card
(eSIM). To be able to use said eSIM, you have to purchase
data packs at the In-Car store.
If data transmission is restricted with the “Privacy”
function, it is not possible to activate or deactivate files
separately.
External Wi-Fi device Use
Function button: function
the Wi-Fi access point of an external mobile phone device
ÿ p. 224.
Service administration
show services
All: overview of all services available in the vehicle.
Activate: to activate one or more services.
Disable: to disable one or more services.
Set up a Wi-Fi access point
Fi
Fit options are not available in all markets or on all vehicle models.
The infotainment can be used as a Wi-Fi hotspot for
connecting up to 8 Wi-Fi devices to the Internet.
Wireless access point
To establish an Internet connection and to be able to
use We Connect, among others, a data connection is
(WLAN hotspot)
also required, e.g. via an internal eSIM card or an external
Wi-Fi device. The possible types of data connections
Introduction to the topic
depend on the country and the infotainment system used.
Some infotainment systems can be used as a Wi-Fi
hotspot to connect up to 8 Wi-Fi devices to the Internet.
Establish connection to Wi-Fi network
Wifi
Infotainment
— Press MENU
as access point
.
Some infotainment systems can use the Wi-Fi access
point of an external Wi-Fi device (Wi-Fi client) ÿ p. 224.
Spot
— To do this, activate the check box
mobile access
.
To establish an Internet connection and be able to use
We Connect, for example, a data connection is necessary.
— Search for the name of the Wi-Fi device that is logged
say.
— Enter and confirm the network key displayed on
the Wi-Fi device.
For security purposes, the Wi-Fi connection is
encrypted as standard with encryption
— The Wi-Fi connection is established. To end the
WPA2. Volkswagen recommends always using this
encryption. Observe the country-specific regulations.
connection, it may be necessary to enter other data
on the Wi-Fi device.
— Repeat this process to connect other Wi-Fi devices.
222
data transmissions
The access point names and network key are
— Connect the infotainment as a client with the access
point of an external Wi-Fi device ÿ p. 224.
generated automatically. You can then change the
name of the access point and the network key.
Execute Wi-Fi pairing by NFC
The types of data connections possible depend on
the country and the equipment.
Wi-Fi pairing can be performed via NFC through the slide
of the wireless charging station ÿ p. 262.
Requirements for NFC connection:
Fast connection
ÿ The storage box for the wireless charging station is
mounted in the vehicle.
Quick Connect (WPS) allows you to set up an encrypted
local wireless network quickly and easily. Alternatively, in
some countries the function can be executed by scanning a
code.
ÿ NFC is active on the Wi-Fi device. ÿ The
infotainment Wi-Fi hotspot is activated.
1.Press MENU
.
Wifi
WPS with the infotainment system as Wi-Fi access point
.
2. Press Quick connect with infotainment system
ÿ The infotainment Wi-Fi access point must be active. ÿ The
Wi-Fi device has to support WPS.
3. Unlock the Wi-Fi device and place it on the storage rack
of the wireless charging station ÿ p. 262.
The Wi-Fi device connects as a client to the infotainment
Wi-Fi access point.
1.Press MENU
.
Wifi
While infotainment is in the Wi-Fi settings menu,
.
2. Press Quick connect with infotainment system
the wireless charging function is disabled. When
you exit the settings menu, the wireless charging function
is reactivated.
3. Activate WPS on the Wi-Fi device to be connected.
4. Wi-Fi connection is established. To end the connection,
it may be necessary to enter other data on the Wi-Fi
device.
For older Wi-Fi devices, the function may be limited
or may not work. Make sure you are using the
latest software version for your Wi-Fi device.
5. Repeat this process to connect other wireless devices.
Only one WPS connection can be established at a time.
If multiple connections are attempted at the same time,
all attempts will fail.
Execute Wi-Fi pairing by QR code Wi-Fi connection
can also be established by scanning a QR code.
WPS with infotainment system as client
ÿ The infotainment Wi-Fi access point must be active. ÿ A
suitable application for scanning QR codes must be
ÿ The infotainment Wi-Fi access point must be deactivated.
installed on the Wi-Fi device.
ÿ The Wi-Fi device has to support WPS.
1.Press MENU
2. Press WPS Quick Connect (WPS Key) .
.
Wifi
Wifi:
1.Press MENU
.
Wifi
.
2. Press Quick connect with infotainment system
3. Activate WPS on the external Wi-Fi device.
3. Scan the QR code on the info tainment screen with
the Wi-Fi device.
4. Wi-Fi connection is established. To end the connection,
it may be necessary to enter other data on the Wi-Fi
device.
The Wi-Fi device connects as a client to the infotainment
Wi-Fi access point.
WPS is not supported by all Wi-Fi devices. In this
case establish the connection manually:
— Set up the infotainment as a Wi-Fi hotspot ÿ p. 222, ÿ p.
222.
3 G 0 0 1 2 7 6 0 A H
wireless access point
223
( Mobile phone settings menu ) from which the
used SIM card was purchased. data roaming is
In order to use a dadtaiscaobnlendecDtaiotna arobaromaindg, d:adtiasarobalemdi.ng
must be active. Additional costs may apply!
Consult the mobile phone provider for information
on the roaming rates that apply.
Set up a Wi-Fi client
The infotainment can use the Wi-Fi access point of an
external Wi-Fi device (for example, a mobile phone device)
to establish the Internet connection and use online services.
Establish a Wi-Fi connection
Current connection details :
indication of the packages
1. Turn on the Wi-Fi hotspot on the Wi-Fi device. Consult
the manufacturer's instruction manual in this regard.
tes of data sent and received through the
infotainment system. The indication may differ from
the data of the mobile phone network operator
Wifi
Wifi:
2.Press MENU
.
(provider). when restoring settings Restore factory
the entries and settings you havesmetatidnegsar:eFearcatosreyds.ettings
3. Check the Wi-Fi checkbox
.
The infotainment system searches for Wi-Fi access
points in the immediate vicinity. The search may take
a few moments.
Internet connection : opens a context menu with the
selection possibilities Do not allow (the data
connection is not established), Show warning
(this connection is only established after confirming
the query) and Always allow (this connection is
established automatically).
4. Select the Wi-Fi network of the Wi-Fi device that
want.
Enter the network key of the access point
.
Wi-Fi in the infotainment and confirm with OK
The Wi-Fi connection is established. To end the
Mobile phone settings menu function buttons
connection, it may be necessary to enter other data on the
Wi-Fi device.
Access point name :
Access point name of the mobile
phone operator for the mobile phone connection.
The name is configured automatically by a
Due to the large number of different Wi-Fi devices
available, all functions cannot be guaranteed to
work smoothly.
predefined setting and can be changed manually,
if necessary, by following the instructions of the
respective mobile phone provider. username to
access the access point of the mobile phone
provider. The user name is set automatically by a
The availability of the Wi-Fi function depends on
the country and may vary.
Username :
prede fined setting and can be changed
manually, if necessary, by following the instructions
make adjustments
of the respective mobile phone provider.
Open the Network Settings menu
— MENU SETUP to access the Settings menu of the
system.
Password :
OR: In the Car-Net main menu, press Settings to
access the Car-Net settings (online services)
menu.
password to establish the mobile phone
connection. The password is set automatically by
a predefined setting and can be changed
manually, if necessary, by following the instructions
of the respective mobile phone provider.
— Press Network to open the Network settings menu .
— Press the function button of the area for which you
depending on the phone provider Authentication :
Mobile authentication (identity verification
want to make settings. Changes are applied automatically
when you close a menu.
case, select Protpercotteedc,tionth)emrwaiysebesereleqcutiNreodr.mIfatlh.is is the
Please note: The Network settings menu is only visible
if there is a SIM card in the infotainment system, if there is
an established rSAP Bluetooth® connection or if a suitable
USB Car Stick modem is connected to the infotainment
system.
Reconfigure automatic connection :
Entries and settings
made are reset to the standard settings.
Function buttons of the Network settings menu
network settings
Opens the submenu for setting the
connection to the mobile phone operator
224
data transmissions
— Disconnect the USB connection and connect again
via Wi-Fi or Bluetooth® with the infotainment. Wire
less App-Connect is already configured.
App-Connect
Introduction to the topic
The pairing is complete. The connected mobile
wireless device can now also use Wireless App-
Connect without the USB connection.
With App-Connect it is possible to display and use the
contents and functions displayed on the mobile phone
device on the infotainment screen.
If the pop-up menus are rejected during the
connection process, Wireless App-Connect will not be
available. In this case, Volkswagen recommends
deleting the devices in both the iP hone settings and
infotainment, and restarting the connection process.
For this, the mobile wireless device must be connected
via a USB interface to the infotainment.
Some technologies can also be used by Wireless App-
Connect via the Blue tooth interface and a Wi-Fi
connection.
Wireless App-Connect may not be compatible
with all technologies.
The following technologies may be available:
WARNING
—Apple CarPlay™
Using apps while driving can distract from traffic. If
the driver is distracted it can lead to an accident and
injury.
— Apple CarPlay™ Wireless
—Android Auto™
—MirrorLink®
· Always drive paying attention to traffic and
responsibly.
The availability of the technologies included in App
Connect depends on the country and the mobile phone
device used.
WARNING
You will find more information on the Volkswagen
website.
Apps that are not suitable or run incorrectly can
cause vehicle damage, accidents and serious
injuries.
Calling the App-Connect main menu
Navigation to the App-Connect main menu depends
on the infotainment system used.
· Protect your mobile phone device and its
applications from misuse.
— MENU
.
.
Never make changes to the applications
tions.
OR: press APP
Configure Wireless App-Connect
· Observe the instruction manual of the mobile
wireless device.
To be able to use Wireless App-Connect, you must
first pair the mobile wireless device with the infotainment.
To do this, proceed as follows:
WARNING
Connect a mobile phone device by pri
Volkswagen is not responsible for damage to the
vehicle caused by the use of poor-quality or faulty
applications, insufficient programming of applications,
insufficient network coverage, loss of data during
transmission or misuse of mobile phone devices.
mere time
— Unlock the mobile phone device.
— Switch on Wi-Fi reception and Bluetooth® on the
mobile phone device.
— Connect the mobile phone device with a USB
cable or via Bluetooth® to the infotainment.
— Access the App-Connect main menu, unless you
appear automatically.
Applications (apps)
— Select the mobile phone device and technology
you want.
Note and , at the beginning of this ca
chapter, on page 225.
— Confirm authorization queries on the dis
mobile phone positive to grant the necessary
authorizations to infotainment.
3 G 0 0 1 2 7 6 0 A H
With Volkswagen App-Connect, the display of the
225
App-Connect