Secure a child seat with the seat belt
Please note and
at the beginning of this chapter, on page 62.
If you want to use a child seat with universal approval (u) in the
vehicle, make sure that it is approved for the seats in question.
You will find the necessary information on this on the label
Orange ECE approval label on the child seat. In the following
table you can consult the possibilities of mounting the seat.
rear seat seats
Interior
passenger seat
Child's
weight
Front passenger
airbag activated
Deactivated front
passenger airbag
Group
Exterior
x
x
in
in
in
Group 0
up to 10kg
up to 13kg
in
Group 0+
rear facing
x
in
x
in
From 9 to 18 kg
Group 1
forward facing
in
in
in
in
From 9 to 18 kg
From 15
x
in
u/B
u/B
Group 2
Group 3
to 25 kg
from 22 to
x
in
36 kg
u: universal; x: seat not suitable for mounting a child seat in this group; B: integrated child seat.
Securing a child seat with the seat belt
— Attach the seat belt and route it through the child seat according
to the seat manufacturer's instructions.
— Observe and follow the instructions ÿ p. 64.
— Make sure the seat belt is not twisted.
— Adjust the height of the seat belt so that the webbing of the
seat belt fits the child seat naturally, without deviating too
much.
— Insert the belt tongue into the appropriate seat belt buckle until
it clicks into place.
For rear-facing child seats, set the seat belt height adjuster to
its lowest position.
checklist
In case of emergency
For your own safety and that of your companions, take into
account the following points in the order indicated ÿ :
Take the pertinent security
measures related to your person
and the vehicle
1. Place the vehicle on suitable ground and at a safe distance from
road traffic ÿ .
2. Switch on the hazard warning lights with the button ÿ p. 14.
Observe the legal provisions regarding the marking of a
immobilized vehicle. In many countries it is mandatory, e.g. eg
3. Engage the electronic parking brake.
co.
switch on the emergency flashers and wear a reflective vestÿ p.
72.
4. Put the gear lever in neutral or the selector lever in the P
position.
5. Turn off the engine ÿ p. 142.
6. Get all the occupants out of the vehicle and take them to a
safe place away from road traffic, e.g. e.g., behind the pro
fence
70
Security
tection. Please note the country-specific
regulations regarding the use of reflective vests.
WARNING
For your own safety, do not ignore this important
checklist, otherwise accidents and serious injuries
could result.
7. When leaving the vehicle, never leave any keys
of it inside.
· Always follow the instructions in the checklist
and always observe the generally valid safety
measures.
8. Position the warning triangle to warn other road
users of the presence of the vehicle.
9. Let the engine cool down sufficiently and, if
necessary, call for the help of specialized
personnel.
WARNING
Exhaust system components become extremely
hot and could cause a fire and serious injury.
When the hazard warning lights are switched on, it
is possible to signal a change of direction or lane,
e.g. For example, when being towed, by operating
the turn signal lever. The hazard flashers remain off
during this time.
· Never park the vehicle in such a way that any
component of the exhaust system comes into
contact with easily flammable materials that
may be found under the vehicle, such as dry
grass or fuel.
The emergency flashers must be switched on,
e.g. For example, in the following situations:
NOTICE
— When the preceding vehicles slow down re
suddenly the march or the end of a traffic jam is
reached. This warns vehicles behind you.
If the vehicle has to be pushed by hand, do not
allow it to press against the rear light clusters or
the rear spoiler, or on large sheet metal surfaces.
This could cause damage to the vehicle and the
detachment of the rear spoiler.
— In emergency situations.
— In case of vehicle breakdown.
— During tow starting and towing
The 12 volt battery is discharged if the hazard
warning lights are left on for a long period of
time, also with the ignition off.
do.
Always observe the local regulations regarding
the use of emergency flashers.
Depending on the vehicle equipment, the
brake lights flash quickly when
If the emergency flashers do not work, warn other
road users of the presence of the damaged vehicle
you brake hard or come to a full stop at a speed
with other measures, always in accordance with legal
greater than 80 km/h (50 mph).
provisions.
In this way, vehicles driving behind are warned in a
particularly striking way. If you continue to brake,
WARNING
the emergency flashers come on automatically when
A vehicle immobilized on the road carries a
your speed drops below 10 km/h (6 mph). When
high risk of accident for its occupants and other
accelerating, the emergency flashers are automatically
road users.
switched off.
· Stop the vehicle as soon as possible and
teacher
· Place the vehicle at a safe distance from the
Road Traffic.
· Switch on the emergency flashers.
· Never leave anyone inside the vehicle, especially
children or anyone who may need help. This
is especially important when the doors are
locked. People locked in the vehicle may be
exposed to very high or very low temperatures.
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71
In case of emergency
loj), open the bracket and remove the warning
triangle.
Equipment for emergencies
Saloon: With the tailgate open, press the latch ÿ fig.
60 in the direction of the arrow, lower the support and
remove the warning triangle.
The warning triangle must comply with the legal
provisions.
After using the triangle, put it back in the holder and
close the holder.
Reflective vest
Depending on the equipment, the reflective vest can
be found in a storage compartment in the front door
trim or in the glove box ÿ p. 11, ÿ p. fifteen.
The reflective vest must comply with the legal
provisions.
Fig. 59 On the tailgate: support for the warning triangle
(Variant).
Extinguisher
Depending on the equipment, a fire extinguisher can
be housed in a support in the passenger footrest
area, under the seat.
The extinguisher must comply with the legal
provisions, always be in usable condition and be
checked regularly (see inspection label on the
extinguisher).
WARNING
Objects not secured to the vehicle could be thrown
from the passenger compartment in the event of a
sudden stop, sudden maneuver or accident,
causing serious injury.
Always securely fix the first-aid kit, the
Fig. 60 On the boot lid: support for the warning triangle
warning triangle and the fire extinguisher in the
(sedan).
corresponding supports of the vehicle.
· Store the reflective vest in a portaob
jets within easy reach.
First aid kit
Depending on the equipment, the first-aid kit can
be located in a storage compartment or on a holder
in the boot, under the boot floor or in the passenger
compartment.
The first-aid kit must comply with the corresponding
legal provisions. Please note the expiration date of
your content.
After using the first-aid kit, replace the contents if
necessary and re-store it safely.
Warning triangle Depending
on the equipment, there may be a warning triangle
on the boot lid.
Variant: With the tailgate open, turn the bracket
lock ÿ fig. 59 90° in the direction of the arrow
(counterclockwise of the re
72
Security
— Information Call is only available in certain countries.
— The telephone party communicates in the language
Information call, Assistance call
and Emergency call service
ma in which the vehicle was registered in Car-Net
or in We Connect.
assistance call
— With the Assistance Call you can request di
directly specialized help in case of breakdown.
— Parallel to the voice call, the
some vehicle data, e.g. eg, your current location.
— The telephone party communicates in the language
Fig. 61 In the overhead console: control for voice
services.
ma in which the vehicle was registered in Car-Net
or in We Connect.
information call
assistance call
emergency call service
— When this service is activated, a connection to the
Volkswagen emergency call center is established.
emergency call service
Depending on equipment and country, there is a control in
the overhead console ÿ fig. 61. By pressing the keys, voice
— If an emergency call is made manually or one is activated
automatically in the event of an accident with an airbag
services can be executed. A factory-fitted control unit
establishes the necessary connection.
triggering, relevant data is transmitted to deal with the
emergency, e.g. the current location of the vehicle ÿ p.
377.
Please note the other information about Car-Net or
We Connect ÿ p. 217.
— The telephone party uses the language that is set in the
vehicle's infotainment system. If the set language is not
available at the emergency call location, English will be
used.
Emergency call service control lamp
There is a control indicator on the control ÿ fig. 61 (arrow).
Depending on the operating state, the control indicator lights
up in different colors and light sequences:
— The Emergency Call Service can be deactivated in a
specialist workshop.
The control lamp is off: the emergency call service is
WARNING
deactivated or not available.
The following conditions may result in making an
emergency call not possible, either manually or
The control lamp flashes red for approx. 20 seconds
automatically, or only possible to a limited extent:
after switching on the ignition: The emergency call
service is deactivated.
The emergency call is made in a zo
na with zero or insufficient mobile phone and GPS
The control lamp stays red: there is a fault in the
system. The Emergency Call Service is not available
or only available with limitations.
coverage.
· In areas with sufficient mobile phone and GPS coverage,
the mobile phone network of the telecom operator is
not available.
The control indicator lights up green: the emergency
call service is available, the system is operational.
· In some countries, the Emergency Call Service is
not legally permitted.
Control lamp flashes green: There is an active
voice connection.
· There is no valid license for the use of the Emergency
information call
Call Service.
— The information call is a call to the customer service of
Volks wagen AG.
· The vehicle components necessary for the manual or
automatic emergency call are damaged or do not
receive enough power.
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73
In case of emergency
- Vehicle identification number
· Call Service has been deactivated
emergency. In this case no emergency call will be
- Fuel type
made. Neither will the call be diverted to the emergency
number 112.
— Vehicle type
· The ignition of the vehicle is not connected.
Depending on the equipment and the country
in question, the transmission of the data may
be influenced by the “Privacy” function ÿ p.
Manually trigger an emergency call
215. The operation of the Emergency Call Service can
only be guaranteed if the Maximum Privacy mode is not
— Press the emergency call button until the control indicator
flashes green. The emergency call is activated and a
permanently activated
and tente.
voice connection to the Volkswagen emergency call
center is established.
The operation of the Emergency Call Service may
If you inadvertently press the emergency call key, end the
call immediately:
be limited if it is mounted
then an infotainment system.
— Press the emergency call button again until the control
indicator remains lit green.
Diversion to the emergency number 112
In some situations, the Emergency Call Service is limited
or cannot be performed. If possible, a call is made to the
general emergency number 112. In this case only a voice
connection is established and no data is transmitted, e.g.
e.g., from the vehicle or from the location.
Automatic activation of an emergency call
The automatic emergency call is only activated if the ignition
is on.
Immediately after the airbags or seat belt tensioners have
been deployed, a connection to the Volkswagen emergency
call center is automatically established. The automatic
Problems and solutions
emergency call can not be interrupted by pressing the
emergency call key.
Failure in the emergency call service
The control lamp for the emergency call button lights up
and stays on red. In addition, the message Error:
Emergency call function may appear on the instrument
panel display . Workshop!
If the questions in the Volkswagen emergency call center
are not answered, appropriate relief measures are
automatically implemented.
integrated battery
There is a fault in the Emergency Call Service. You
The built-in battery ensures that the Emergency Call
Service remains available for some time even if the 12 volt
battery has been disconnected or damaged.
cannot make any emergency calls.
— Immediately visit a specialized workshop.
— Have the fault repaired.
If the integrated battery runs flat or fails, a message to this
effect is shown in the instrument cluster display. When the
corresponding message is displayed, go immediately to a
specialized workshop and have the battery replaced.
Limited emergency call service
The control lamp for the emergency call button lights up
and stays on red. In addition, the message Emergency call
function limited may appear on the instrument panel
display . Workshop!
Have the built-in battery checked and replaced if
necessary by a specialized workshop about every 3
years.
Operation of the Emergency Call Service is only available
Data transmission
with limitations. You cannot perform e.g. eg no voice calls
to the Volkswagen emergency call center.
When an emergency call is made, the available data is
transmitted to the Volkswagen emergency call center so
that the necessary relief measures can be determined.
— Immediately visit a specialized workshop.
— Have the fault repaired.
Among others, the following data is sent:
— Current vehicle position
74
Security