trademark or registered trademark. The absence of this
symbol, however, does not necessarily mean that the
term in question can be used freely.
voice control
Introduction to the topic
Other product names are registered trademarks or
trademarks of their respective rights holders.
Voice control works both online and offli
ne.
In online mode, commands are recorded more
precisely, since more data is available.
— Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trade marks of
Dolby Laboratories.
Voice control understands questions and expressions
without having to learn commands. Commands can be
freely formulated and can be colloquial. You will find
command suggestions in the infotainment.
— Manufactured under license from Dolby Laboratories.
Dolby, Pro Logic and the double-D symbol are
trademarks of Dolby Laboratories.
— Android Auto™ is a certified mark of Goo
gle Inc.
In offline mode the functions are reduced.
— Apple CarPlay™ is a certified mark of Apple
inc.
Loud noises inside or outside the vehicle can cause
malfunctions, as well as garbled phrases and responses.
— Bluetooth® is a registered trademark of Bluetooth®
GIS, Inc.
Voice control only recognizes commands in the
language that is set in the infotainment.
— iPod®
,
iPad® and iPhone® are trademarks of
Apple Inc.
— MirrorLink® and the MirrorLink logo are certified
marks of the Car Connectivity Consortium LLC.
Test drive by voice with the vehicle held before
driving off for family
curl up with its performance.
— SD® and SDHC® are trademarks or registered trademarks
of SD-3C LLC in the US and other countries.
Languages available depending on the market
— Windows® is a registered trademark of Microsoft
Corporation, Redmond, USA.
— Online and offline: German, US English,
British English, French, Italian, Spanish and Czech.
— MPEG-4 HE-AAC audio coding technology and
patents are licensed from Fraunhofer IIS.
— Offline: Bulgarian, Danish, Finnish, Canadian French,
Greek, Japanese, Korean, Dutch, Polish, Portuguese,
Brazilian Portuguese, Russian, Swedish, Mexican
— This product is protected by certain industrial and
intellectual property rights of Microsoft Corporation.
Use or commercialization of such technology outside
Spanish and Turkish.
of the configuration of this product without license from
Microsoft or an authorized Microsoft branch is
prohibited.
Requirements
ÿ Online and offline: voice control with the corresponding
infotainment mounted in the vehicle.
ÿ Online: current We Connect Plus contract
asset.
These are the symbols of some registered
trademarks:
Activation word and commands
Note and from page 233.
Copyright
As a general rule, audio and video files stored on
data carriers and audio sources are subject to intellectual
property protection in accordance with the national and
international provisions applicable in each case. Observe
the legal provisions!
Activation word for voice control If you have
activated voice control via the activation word, the
connected infotainment system scans the words spoken
in the vehicle after the activation word. The activation
word depends on the language that is set in the
infotainment.
246
Infotainment
Apart from the scan after the wake word, there is no recording
Trigger word in country languages
or transmission of what is spoken in the vehicle.
Volkswagen
Voice control starts when the infotainment system recognizes
the activation word ÿ p. 247.
Volkswagen
hello volkswagen
Turn the wake word on and off
1. In MENU press Voice control Start/end tone. voice
control or activation word.
commands
In order for the voice control to recognize the commands
reliably, please note the tips for the correct operation of the
commands.
If the activation word is deactivated, the infotainment
cannot be activated via the activation word. Voice
control is still available via the button on the multifunction
Tips for Commands to Work Correctly
steering wheel or via the VOICE function button in the
infotainment.
ÿ Pronounce clearly. The commands confuse
Availability depends on country and equipment.
you are not recognized.
ÿ Speak in a normal tone of voice. Speak a little louder if you
are driving fast. ÿ Avoid outside noise. Open windows and
Trigger word in country languages
doors can interfere with driving by
voice.
Zdravey Volkswagen
Hello Volkswagen
Bonjour Volkswagen
volkswagen
ÿ Avoid other types of secondary noise, such as conversations
in the vehicle.
ÿ Do not direct the air stream from the diffusers towards the
microphone or the interior lining of the ceiling.
hello volkswagen
Volkswagen
ÿ Do not use a strong accent or dialect. ÿ Do not take long
breaks.
hello volkswagen
Depending on the content of the phonebook and to
ensure reliable recognition of names in the phonebook,
it may be useful to change the order of the first and last name
Greetings Volkswagen
of the contact in question.
hey volkswagen
hello volkswagen
ÿÿÿÿ ÿÿÿ Volkswagen
Start and end voice control
Hello Volkswagen
Note and from page 233.
ÿÿÿÿÿ Volkswagen
Depending on the equipment, you can start voice control in
hello volkswagen
different ways.
Voice control is active and recognizes spoken
words.
hello volkswagen
hello volkswagen
Hello Volkswagen
Czeÿÿ Volkswagen
ÿÿÿÿÿ Volkswagen
Private Volkswagen
Start voice control
— Voice control activation: Say the word that activates voice
control. Note the language of the trigger words ÿ p. 246.
— Multifunction steering wheel: press the voice control
button ÿ p. 12.
3 G 0 0 1 2 7 6 0 A H
— Infotainment: press VOICE.
247
voice control
Voice control ends automatically if you use infotainment functions,
if the parking system is activated or if announcements are made,
for example traffic announcements or incoming calls.
in the reception of the radio signal and noise in the speakers.
Metal-coated foils or stickers on the window panes can
interfere with reception in vehicles with antennas built
into the windows.
In some cases, voice control of the connected mobile wireless
device can also be started by pressing and holding the voice
control key or the VOICE key.
End voice control manually
Radio equipment and symbols
— Voice control can be canceled with a co
command.
— Multifunction steering wheel: Press the voice control button
Note and from page 233.
Radio
twice in succession.
The functions, as well as the types of reception and
frequency bands available depend on the equipment and
the country.
radio mode
— AM tuner.
Introduction to the topic
— Dual FM receiver (diversity antenna).
— Summary station list.
In Radio mode you can tune in to available radio stations on
different frequency bands and store your favorites under the
preset keys for quick access.
— Merging of DAB and FM stations into one list.
— Summary list of memories.
— Fusion of all stations stored in preset keys in a list.
The types of reception and the available frequency bands
depend on the equipment and the country.
— 36 preset keys to store favorites.
— Station logos.
In certain countries, frequency bands may cease to be
broadcast or may not be offered again.
— Antenna amplifier.
—DAB/DAB+.
Access the RADIO menu
1. MENU
.
— DAB presentation (slideshow).
C
Access settings
OPY
1. MENU
.
— Parallel to the broadcast program, still images are
transmitted sequentially.
Online functions in Radio mode
— Hybrid Radio.
Online functions in Radio mode are only available
available under the following conditions:
—Online Radio.
— We Connect or We Connect Plus equipment.
— You have an active We Connect user account.
Universal symbols in Radio mode
To select the frequency band
A.M
A.M.
To select the FM/DAB wave band.
— The vehicle is assigned to your user account.
FM/DAB
— You have a corresponding data package purchased from the
In-Car shop or you have a volume of data from your own
mobile phone device via Wi-Fi hotspot.
To select the type of reception Radio
online.
online radio
To select the previous station from the station list or
select the station from the previous preset key.
— For streaming services you need to already have an account
with the provider in question.
To select the next station from the station list or
select the station from the next preset key.
Radio stations are responsible for the content of the
information they transmit.
To display the preset keys.
Electrical equipment connected to the vehicle may
additionally cause interference
248
Infotainment
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