If, however, such damage occurs, any Volkswagen dealer
Information for the clientwill repair it without charge for labor and material costs.
In the following cases the guarantee will not be applicable:
Legal guarantee of dealers
— In case of damage due to external influences or
insufficient care of the vehicle.
— In the event of damage to the bodywork or paintwork
that has not been remedied in time in accordance with
the manufacturer's instructions.
Volkswagen dealers guarantee the perfect condition of
Volkswagen dealers guarantee new vehicles from the
factory in perfect condition.
— In the event of perforations due to corrosion that are
due to the fact that the repairs carried out on the
bodywork have not been carried out in accordance
with the manufacturer's prescriptions.
See the sales contract for details of the warranty terms
Once the bodywork or paint repairs have been carried
out, the Volkswagen dealer will certify the guarantee
against perforation due to corrosion of the repaired areas.
Consult your Volkswagen dealer for more information on
We hope you understand that normal wear and tear and
damage caused by unexpected use, misuse or
unauthorized modifications are excluded from the warranty.
If your vehicle ever breaks down, contact your nearest
In many European countries, when you hand over your
new vehicle, you also acquire the extensive Long-Term
Mobility Guarantee, which is extended each time an
inspection is carried out.
Legal guarantee for paint
Please note that the validity of the Volkswagen
Long-Term Mobility Guarantee may be different for
vehicles sold in certain countries. Consult your
Volkswagen dealer for more information on this.
Volkswagen dealers grant a guarantee that covers
the paint and bodywork of their vehicles.
As a complement to the legal guarantee clauses
applicable to new Volkswagen vehicles, which appear
in the sales contract, they grant a commercial guarantee
of a certain time that covers paint and perforations due
to corrosion in the bodywork:
The Volkswagen dealer where you purchased the
vehicle grants all new vehicles an extensive Long-Term
Mobility Guarantee, which runs from delivery until the
first inspection interval is completed. If you purchase the
vehicle directly from Volkswagen AG, Volkswagen AG
grants you the Long-Term Mobility Guarantee from the
date of delivery until the first inspection interval expires.
— a 3-year warranty covering defects in paint and
— a 12-year warranty covering perforation corrosion. By
"corrosion perforation" is meant a perforation in the
sheet metal of the carriage which passes from the
inner (hollow) part to the outer part.
Your Volkswagen dealer will extend the Long-Term
Mobility Guarantee until the next prescribed inspection if
it is carried out at his premises. The cost of the complete
service package is included in the price of the service.
— Valid for USA only: a 7-year warranty that covers
perforation from corrosion. "Corrosion perforation" is
understood to mean a perforation in the bodywork
sheet that passes from the inside (hollow) to the
The extensive Long-Term Mobility Guarantee mainly
guarantees the following benefits:
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