— When each of the services was performed.
Maintenance
— If you have been advised of a specific repair,
e.g. For example, the need to change the brake
pads soon.
Service
— If you expressed any special request for
maintenance. Your Service advisor will write it
Service Works and Plan
digital maintenance
down on the work order.
— Components and operating fluids that are
they changed.
The vehicle data carrier sticker is affixed to the
cover of this instruction manual, thus ensuring
that the correct Volkswagen® Original Parts can
always be fitted. In addition, based on it, it is
determined what type of service corresponds to your
vehicle.
— The date of the next service.
The Long-Term Mobility Guarantee will be valid
until the next inspection. This information is
documented in all inspections carried out.
The vehicle's data carrier sticker documents the
first registration or delivery date and the delivery
inspection and thus the start of the legal warranty
for your vehicle.
The type and volume of service work may vary
from vehicle to vehicle. You can find out about
work specific to your vehicle at a specialized
workshop.
In some markets the digital Maintenance Plan
is not available. In this case, your Volkswagen
dealer will inform you about the service work
and its documentation.
WARNING
If the services are insufficient or not carried out
and if the service intervals are not respected, the
vehicle could be immobilized in the middle of
traffic; In addition, accidents and serious injuries
could occur.
Record of service work performed (“Digital
Maintenance Plan”)
The Volkswagen dealer or specialist workshop
records the Service receipts in a central system.
Thanks to this transparent documentation of the
service history, the service work performed can be
reproduced whenever you want.
· Have service work done by a Volkswagen dealer
or an authorized specialist workshop.
WARNING
Volkswagen recommends requesting, after each
service performed, a Service receipt listing all the
jobs registered in the system.
Volkswagen is not responsible for damage to the
vehicle due to insufficient work or insufficient
availability of parts.
Each time a new service is performed, the receipt
is replaced by a current one.
Regular service work on the vehicle not only
helps to maintain
service jobs
its value, but also to its proper functioning and
road safety. Therefore, have the work carried out
in accordance with the Volkswagen guidelines.
Your Volkswagen dealer or specialist workshop
documents the following information in the digital
Maintenance Plan:
364
Maintenance
Fixed service or flexible service
Services are differentiated between oil change service and
inspection. The service interval indicator in the instrument
cluster display serves as a reminder of the need for the next
service.
Depending on the equipment, the motorization and the
conditions of use of the vehicle1), the fixed service or the
flexible service will be applied to the oil change service.
How to know what kind of service your vehicle needs
— Check the PR number on the vehicle data carrier sticker
ÿ fig. 260 (arrow) ÿ p. 394.
Fig. 260 Vehicle data carrier sticker with no.
PR of the corresponding service (schematic
representation).
— See the following table.
Number
PR
Type of
service
Service
service interval
Every 5000 km or after 1 year a)
Every 7500 km or after 1 year a)
Every 10,000 km or after 1 year a)
Every 15,000 km or after 1 year a)
QI1
QI2
QI3
QI4
QI6
Oil change service
Permanent
Flexible
According to the service interval indicator
According to the service interval indicator
Inspection
a) According to what is fulfilled before.
Please note the information regarding the engine oil
specifications according to the VW standard ÿ p. 320, ÿ p.
322.
If you do not want the flexible service, you can opt for
the fixed service. However, a fixed service may have an
impact on service charges. The Service adviser will be
happy to advise you.
Particularity of the flexible service
Service Interval Indicator
In the case of flexible service, you only have to carry out
an oil change service when the vehicle needs it. When
At Volkswagen, service dates are indicated on the instrument
cluster display by the service interval indicator ÿ p. 33 and
in the vehicle settings of the infotainment system ÿ p. 36.
The service interval indicator reports dates of services that
include an engine oil change or inspection. When the time
comes to carry out the corresponding service, other
necessary additional work can also be carried out, such as
changing the brake fluid and spark plugs.
calculating when to do so, individual conditions of use and
personal driving style are taken into account. An important
component of flexible service is the use of LongLife oil
instead of conventional motor oil.
Please note the information regarding the engine oil
specifications according to the VW standard ÿ p. 320, ÿ p.
322.
3 G 0 0 1 2 7 6 0 A H
1) The data in the following table assumes normal use conditions.
Service
365
WARNING
Information about the
conditions of use
Volkswagen is not responsible for damage to the vehicle due
to insufficient work or insufficient availability of parts.
Service intervals and prescribed service sets have generally been
determined based on normal use conditions.
If the vehicle is used under adverse operating conditions,
service sets
some of the work will need to be done before the next service
interval or between the prescribed service intervals.
The service packages include all the maintenance work that
is necessary to guarantee road safety and the proper functioning
of your vehicle (depending on the conditions of use and the
equipment of the vehicle, for example, the engine, the gearbox
or of liquids and operating media). Maintenance work is divided
into inspection work and overhaul work.
Adverse conditions of use are, among others:
— The use of fuel with a high sulfur index.
— Frequent short journeys.
— Leave the engine idling for a long time, with
mo in the case of taxis.
Consult the details of the work necessary for your vehicle at:
— Using the vehicle in areas with a lot of
dust.
— Your Volkswagen dealer — Your
specialist workshop — The electronic
— Frequent driving with a trailer.
— The predominant use of the vehicle in heavy traffic situations
with intermittent stops, e.g. eg, in the city.
information system for repairs and workshops erWin on ÿ p.
373
inspection work
— The use of the vehicle predominantly in
winter.
Electric system
— Check the 12 volt battery and, if necessary, replace it.
This applies in particular to the following components
(depending on equipment):
— Check lighting.
— Check the horn.
— Dust and pollen filter
— Air Care Allergen Filter
- Air filter
— Check headlight adjustment.
— Reset the service interval indicator.
- Toothed belt
Engine and gearbox
— Particle filter
— Engine oil
— Check the exhaust gas system.
— Check gearbox and final group.
— Check poly-V belt.
The Service adviser at your specialized workshop will
be happy to advise you on the need to intercalate work
between the normal service intervals, always taking into
account the conditions of use of your vehicle.
— Check the cooling system.
— Check engine and bay components
engine.
WARNING
— Check engine oil level.
If services are insufficient or not performed and
if service intervals are not respected, the vehicle
could become immobilized in the middle of traffic
and cause an accident and serious injuries.
Undercarriage
— Check ball joints and tie rods
to.
— Check the tires.
· Have service work done by an authorized Volkswagen
dealer or a specialist workshop.
— Check the brake system.
— Check brake pads and discs.
— Check brake fluid level.
— Check the joint dust covers.
366
Maintenance
— Check the tie rod and stabilizer bar bearings.
It is also possible to carry out the revision works independently
of the services that are displayed.
train.
— Check the air suspension.
— Check the puncture repair kit.
— Check the pressure of all tires.
— Check power steering.
For technical reasons, e.g. eg, ongoing development of
components, service sets may vary. Your Volkswagen dealer
or specialist workshop always receives timely information about
any changes.
— Check shock absorbers and heli springs
coidales.
Bodywork
Vehicle conservation
— Check roof systems.
— Check the windshield.
Indications for the conservation
of the vehicle
— Check the bodywork for corrosion.
— Check the wiper blades.
— Check the window washer.
— Check door retainers.
Periodic and competent care of the vehicle contributes to its
conservation.
— Check the underbody of the vehicle.
— Check the drains.
The longer dirt remains on the surfaces of vehicle parts and on
the upholstery fabrics, the more difficult it will be to clean and
maintain them. If dirt is left uncleaned for a long time, it may no
longer be possible to remove it.
— Carry out a test run.
Overhaul work In
addition to the inspection work, other overhaul work must be
carried out on your vehicle depending on the conditions of use
and the vehicle's equipment, e.g. engine, gearbox or fluids and
operating means. These jobs are performed based on the time
elapsed and the distance traveled since the last service, or only
based on the time elapsed or the distance traveled.
Volkswagen recommends using original care products, which
are specially adapted to your vehicle.1) For specific questions
or for vehicle parts not mentioned, please contact a specialist
workshop.
WARNING
Improper care and cleaning of vehicle components can
affect the function of the vehicle's safety equipment and
cause serious injury.
— Change or add additives.
— Change the brake fluid.
— Check the particulate filter.
· Clean and maintain vehicle parts only in accordance with
the manufacturer's instructions.
— Change the oil and, if necessary, the filter in the gearbox.
tea.
— Change the final group and differential oil.
· Always use authorized or recommended cleaning products.
— Change or drain the diesel filter.
— Change the air filter.
· Do not use cleaning products that contain solvents. Solvents
can irreparably damage airbag modules.
— Change the oil and, if necessary, the engine filter
tor.
· Protect your hands and arms from sharp parts, eg. eg
when cleaning the inner parts of the wheel arches.
— Change the dust and pollen filter.
— Change the Air Care allergen filter.
— Change the spark plugs.
WARNING
— Check or replace the toothed belt and its tensioner roller.
If the windows are dirty, misted or have ice, visibility is
reduced and the risk increased
3 G 0 0 1 2 7 6 0 A H
1) Suitable accessories can be purchased at Volkswagen dealers. Consider the mode of
job listed on the packaging.
Vehicle conservation
367
2024 VW Passat Owner's Manual
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