Infotainment
First steps
safety instructions
Note and from page 233.
— Some Feature Areas may include links to third party
websites. Volkswagen AG is not the owner of the third-
party websites accessible through the links, and assumes
no responsibility for the contents thereof.
Introduction to the topic
The infotainment functions and settings depend on the
country and equipment.
— Some function areas may include external information
from third party providers.
Before first use
Before using it for the first time, please note the following
points in order to take full advantage of the functions and
settings offered: — Observe basic safety warnings ÿ p.
Volkswagen AG accepts no liability that such information
is correct, current and complete, or that it does not infringe
the rights of third parties.
233.
— Radio stations and the owners of data carriers and audio
sources are responsible for the information they transmit.
— Factory reset the infotain
I lied.
— Take into account that in parking lots, tunnels, tall
buildings, mountains or due to the operation of other
electrical devices, such as chargers, the reception of the
radio signal may also be interfered.
— Search and store your favorite radio stations on the
preset keys so you can tune them quickly ÿ p. 248.
— Use only suitable audio sources and data carriers ÿ p.
251.
— Foils or adhesives with metallic layers
on the antenna and on the window panes can interfere
with radio reception.
— Pair a mobile phone device so that you can make calls
via the phone interface ÿ p. 259.
WARNING
— Use current maps for navigation ÿ p. 254.
The infotainment central computer is interfaced with the
control units mounted in the vehicle. Therefore, there is a
— Register with Volkswagen We Connect to execute the
corresponding services ÿ p. 217.
serious risk of accident and injury if the central computer
is repaired or disassembled and installed incorrectly.
Current documentation attached
For the use of infotainment and its components, take into
· Never replace the central computer with
account, together with this instruction manual, the following
another used recycled or from a vehicle at the end of
documentation:
its useful life.
— Supplements in the on-board documentation of your
Have repair or disassembly and mount
vehicle.
Transfer the central computer to specialized workshops
— Instruction Manual for the mobile phone device or audio
sources.
only. Volkswagen recommends going to a Volkswagen
dealer for this.
— Instructions for handling data carriers
and external players.
WARNING
— Infotainment ins accessory manuals
The factory-fitted radio with integrated software is
interfaced with the control units mounted in the vehicle.
subsequently felled or additionally used.
Therefore, there is a serious risk of accident and injury if
the radio is repaired or disassembled and installed
incorrectly.
— Description of the services when the Volkswagen We
Connect services are running.
— Digital instruction manual in the infotainment (if available).
· Never replace the radio with a used radio that is recycled
or from a vehicle at the end of its useful life.
· Only have the radio repaired or removed and installed
by specialized workshops.
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233
First steps
zados. Volkswagen recommends going to a Volkswagen
In an emergency, if a mobile phone device is connected to
the vehicle's phone interface, it contains an “unlocked” SIM
dealer for this.
card with enough balance to make calls and has sufficient
network coverage.
WARNING
If the driver is distracted it can lead to an accident and injury.
Reading the information on the screen and operating the
infotainment can divert your attention from the traffic and
cause an accident.
WARNING
Please read and observe the operating instructions of the
respective manufacturer when using mobile wireless devices,
data carriers, external devices, audio and multimedia sources
Always drive paying attention to traffic
and responsibly.
ex
ternas.
WARNING
WARNING
Connecting, inserting or removing an audio source or
data carrier while driving can distract your attention from
traffic and cause an accident.
Lay the connecting cables of audio sources and external
devices so that they do not interfere with the conductor.
WARNING
WARNING
When changing or connecting an audio or multi source
average sudden volume changes may occur.
Adjust the volume so that acoustic signals from outside (eg
emergency vehicle sirens) can be clearly heard at all times.
· Lower the volume before changing or connecting an audio or
multimedia source.
· Hearing may be damaged if the volume is set too high,
even for a short time.
WARNING
If mobile phone devices and radio communication devices
are used without connection to an external antenna, the
maximum levels of electromagnetic radiation inside the vehicle
may be exceeded, thus endangering the health of the driver and
that of his companions. companions. The same happens if the
outdoor antenna is not installed correctly.
WARNING
The following circumstances may cause an emergency call,
telephone call or data transmissions to fail or be interrupted:
· When you are in areas without or with coverage
insufficient ture of mobile telephony or GPS.
· A minimum distance of
Also in tunnels, areas between very tall buildings, garages,
20 centimeters between the antennas of the mobile telephony
underpasses, mountains and valleys.
device and an active health implant, such as a pacemaker,
since mobile telephony devices can alter their operation.
· When in areas with sufficient mobile phone or GPS coverage,
the telecommunications provider's phone network has
interference or is not available.
· The powered mobile phone device should not be carried
very close to or directly on top of an active medical implant,
· When the vehicle components necessary to make
eg in a breast pocket.
emergency calls, telephone calls and to transmit data are
damaged, do not work or do not have sufficient electrical
· Turn off the mobile phone device in
power.
immediately if you suspect that it is causing interference
with an active medical implant or other medical device.
· When the battery of the mobile phone device is discharged
or its charge level is insufficient.
WARNING
Mobile phone devices, external devices and accessories that
WARNING
are not fixed or not fixed correctly may be thrown
In some countries and some telephone networks it is only
possible to make a call for help or
2. 3. 4
Infotainment
· Traffic signs, signaling systems, traffic regulations
and local circumstances take precedence over
driving recommendations and instructions from
the navigation system.
through the passenger compartment and cause injury in the
event of a sudden manoeuvre, sudden braking or an accident.
· Secure mobile phone devices, external devices
and their accessories outside of airbag
deployment areas or store them safely.
· Adapt your speed and driving style to the visibility,
weather, road and traffic conditions.
WARNING
· Certain circumstances can considerably
lengthen both the duration of the trip and the
journey to the place of destination initially
planned, or even temporarily prevent navigation
to it, for example, if a road is closed to traffic.
The center armrest could limit the freedom of
movement of the driver's arms, which could lead to
accidents and serious injuries.
· Always keep the storage compartment in the
central armrest closed when driving.
WARNING
WARNING
If the light conditions are not good and the screen
is damaged or dirty, the indications and information
displayed on the screen may not be readable or
may not be read correctly.
In places where special regulations apply or the use
of mobile telephony devices is prohibited, the device
in question must always remain disconnected. The
radiation emitted by the mobile phone device when it
is turned on can cause interference to sensitive
technical and medical equipment, and may even
cause it to malfunction or break down.
· The indications and information displayed on the
screen must never lead to taking any risk that
compromises safety. The display cannot replace
the driver's attention.
WARNING
WARNING
If the playback volume is excessive or distorted the
speakers may be damaged.
Radio stations can broadcast warnings of disasters
or dangers. The following conditions prevent such
notices from being received or issued:
Indications of use
· When you are in areas with no or insufficient
radio signal reception. Also in tunnels, areas
Note and from page 233.
between very tall buildings, garages,
underpasses, mountains and valleys.
— The infotainment requires a few seconds for the
complete system startup and during this time it
does not react to inputs. During the start of the
· When in areas with sufficient reception of the radio
signal the frequency bands of the
system, only the image of the reversing camera
system can be displayed.
radio station have interference or are not
available.
— The display of all displays and execution of
functions only takes place after the start of the
infotainment system has been completed. The
system startup time depends on the number of
infotainment functions and may take longer than
normal in the case of very high or very low
temperatures.
· When the speakers and vehicle components
necessary for radio reception are damaged, do
not work, or do not have sufficient electrical
power.
· When infotainment is off.
WARNING
— When using infotainment and related accessories,
e.g. For example, headphones or headphones,
please observe the country-specific regulations
and legal provisions.
Switch off mobile phone devices in places where
there is a risk of explosion!
WARNING
— Some infotainment functions require an active We
Connect user account and an Internet connection
to the vehicle. The broadcast
The driving recommendations and traffic signs
displayed by the navigation system may differ from
the actual situation.
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235
First steps
of data must not be limited to execute the functions.
SD card, external audio sources and data carriers have
been removed.
— To use infotainment, all you have to do is gently press a
key or lightly touch the screen.
— For correct operation of infotainment
HOME screen
it is important that it is switched on and that, if applicable,
the vehicle's time and date are set correctly.
Note and from page 233.
— If a function button is missing on the screen, it is not an
equipment defect, but corresponds to the country-
specific equipment.
On the control and display unit you can configure the layout
of the tiles, the views and the representation on the start
screen or use the factory format templates.
— Some infotainment functions can only be selected
when the vehicle is stationary. In some countries, the
selector lever must also be in the park position P or in
neutral N. This is not a malfunction, but rather due to
compliance with legal regulations.
If a tile is missing, it is not an error, but corresponds to your
team's country-specific equipment.
The following menus can be tiled on the home screen:
Main menus on the home screen
ambient lighting
— In some countries there may be restrictions on the use
of devices with Blue tooth® technology . For more
information on this, see
you to the local authorities.
App Connect ÿ p. 225
Applications and services
independent heating
Images
— If you disconnect the 12-volt battery, switch the ignition
on before turning the infotain back on
I lied.
— If the settings are changed, the indications on the
screen may change and the infotainment may behave,
in certain cases, differently from what is described in
this instruction manual.
power manager
Driver assistance ÿ p. 162
— Only have repairs and modifications to the infotainment
Vehicle
system carried out by a specialist workshop. Volkswagen
recommends going to a Volkswagen wagen dealer for
this.
Help: Here you will find more information on the
functions and operation of the infotainment.
— Using a mobile phone device inside the vehicle may
cause noise in the speakers.
Air conditioning ÿ p. 123
Sound ÿ p. 244
— In some countries, infotainment is automatically turned
off when the engine is off and the vehicle's 12 volt battery
charge level is low.
Media Control
Media ÿ p. 251
— On some vehicles with parking aid, the volume of the
audio source is automatically reduced when reverse gear
Navigation ÿ p. 254
Users, User administration ÿ p. 217
Radio ÿ p. 248
is engaged. The volume reduction can be adjusted.
— Information about included software and license conditions
can be found in Copyright Settings .
Settings ÿ p. 244
— When selling or lending the vehicle, make sure that all
saved data, files and settings have been deleted and, if
necessary, that the
Telephone ÿ p. 259
236
Infotainment
— Comfort function settings.
— Park and Steer settings.
Technical data
Note and from page 233.
Radio with integrated hardware (6.5")1)
Sound system
The factory-fitted radio in the vehicle with integrated
hardware includes country-specific components and software
for connectivity and for executing vehicle, comfort and
infotainment functions.
Note and from page 233.
Basic equipment:
The infotainment supplied from the factory is equipped
as follows:
The corresponding information is shown on the radio screen
and partly in the instrument cluster and in the head-up display.
— Two to four speakers in different locations and with
different power levels (watts).
— Capacitive color screen:
— Amplifier internal power: maximum 4 x 20
watts.
— 6.5-inch version, TFT, WVGA: 800 x 480
pixels.
— Setting options:
— Touch operation via the device screen, rotary
— Equalizer, treble, mid and bass.
pushbutton, menu button and buttons on the
multifunction steering wheel.
— Volume distribution front, rear and left and right
(Balance and Fader).
Central computer with control and display unit (9.2"
optional sound system
and 8")2)
The factory-fitted central computer in the vehicle includes
The infotainment can be expanded with an optional sound
system as follows:
country-specific components and software for connectivity
and for executing the vehicle, comfort and infotain functions
— Up to 16 speakers in different locations and with
different power levels (watts).
I lied.
— External amplifier (Ethernet), which processes the audio
signals sent by the central computer.
— Driving the speaker channels through
of final stages class AB/D.
The corresponding information is shown on the display of
the control and display unit and partly in the instrument
cluster and in the head-up display.
— Processing of the audio signal in an internal digital signal
PY
processor (DSP).
C
— Capacitive color screen:
O
— 9.2-inch version, TFT, WVGA: 1280 x 640 pixels.
— Independent subwoofer.
— Setting options:
— 8.0-inch version, TFT, WVGA: 800 x 480
pixels.
— Equalizer, treble, mid and bass.
— Volume distribution front, rear and left and right
(Balance and Fader).
— Management of the team with:
— Tactile areas. Touch control.
— Sound optimization depending on the seat (Sound
Focus).
— Keys on the multifunction steering wheel.
— Approach sensors (recognition of the driver and
passenger side, gesture control).
— Subwoofer volume.
— Surround sound settings.
Vehicle and comfort functions
— Settings for driver assistance systems.
— Heating and air conditioning settings.
— Settings for lighting and visibility functions.
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1) Name of the teams: Composition and Composition Color 2) Name of the
teams: Discover Pro, Discover Media, Ready2Discover and Composition Media.
237
First steps
Ex works, the infotainment is equipped with a Bluetooth®
interface in version 4.2.
connectivity
The following Bluetooth® profiles may be available:
Note and from page 233.
Wi-Fi (9.2" and 8" only)
—HFP 1.7 (Hands Free Profile)
— Wi-Fi conforming to IEEE 802.11 b/g/n.
— Transfer in 2.4 GHz and 5 GHz.
— Telephone and hands-free.
— A2DP 1.3 (Advanced Audio Distribution Profile).
— Music playback.
— Three Wi-Fi modes at the same time:
—Tethering (2.4GHz).
— AVRCP 1.6 (Audio Video Remote Control Profile)
— 2.4 GHz access point.
— Viewing and managing the playback of
music.
— Connection of up to 8 Wi-Fi devices simultaneously
neatly.
— Cover Arts Transfer (album covers
month).
— Wi-Fi Internet connection:
— Tethering through the client's phone,
—PBAP 1.2 (Phone Book Access Profile)
— Access point for clients (clients) in the ve
hiculus
— Access to the telephone book and call lists.
— Apple CarPlay over Wi-Fi.
—MAP 1.3 (Message Access Profile)
— Simplified pairing process by
WPS, NFC or QR code.
— Access to SMS text messages and emails
electronics.
—SSP 1.2 (Serial Port Profile).
Bluetooth® profiles
— Serial data transfer via Bluetooth®.
A maximum of three Blue tooth® devices can be
connected at the same time.
238
Infotainment
General picture and controls (9.2 inches)
Note and from page 233.
Fig. 165 Overview: Control and display unit in the 9.2-inch version (9.2").
3 Touch zone (to turn on and off)
It is used to turn the infotainment on and off manually.
1 MENU button .
2 HOME button .
3 Touch area (to turn the infotain on or off
— Tap on the touch zone.
ment).
4 touch zones (to raise and lower the sound volume).
4 touch zones (to increase and decrease the sound
volume)
5 Main menu function buttons (tiles).
— Press on the touch zones to adjust the volume
men.
6 Status bar.
7 Dropdown menu.
5 Main menu function buttons (tiles)
8 Display (touch screen).
9 Views (current view is highlighted).
10 Gesture control connected.
Using the function buttons opens the main menus. The
position of the function buttons can be set ÿ p. 244.
— Press to open a main menu, for example, for the
phone interface.
You will find further information and tips on using
infotainment on ÿ p. 243, Manage the infotainment.
7 Dropdown menu
Further function buttons for functions and notifications
1 and 2 HOME and MENU buttons
are found in the drop down menu. The
They are used to open the home page and settings.
— Press the HOME button to open the home page.
— Press the MENU button to open the settings.
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First steps