— Check the tie rod and stabilizer bar bearings.
It is also possible to carry out the revision works independently
of the services that are displayed.
train.
— Check the air suspension.
— Check the puncture repair kit.
— Check the pressure of all tires.
— Check power steering.
For technical reasons, e.g. eg, ongoing development of
components, service sets may vary. Your Volkswagen dealer
or specialist workshop always receives timely information about
any changes.
— Check shock absorbers and heli springs
coidales.
Bodywork
Vehicle conservation
— Check roof systems.
— Check the windshield.
Indications for the conservation
of the vehicle
— Check the bodywork for corrosion.
— Check the wiper blades.
— Check the window washer.
— Check door retainers.
Periodic and competent care of the vehicle contributes to its
conservation.
— Check the underbody of the vehicle.
— Check the drains.
The longer dirt remains on the surfaces of vehicle parts and on
the upholstery fabrics, the more difficult it will be to clean and
maintain them. If dirt is left uncleaned for a long time, it may no
longer be possible to remove it.
— Carry out a test run.
Overhaul work In
addition to the inspection work, other overhaul work must be
carried out on your vehicle depending on the conditions of use
and the vehicle's equipment, e.g. engine, gearbox or fluids and
operating means. These jobs are performed based on the time
elapsed and the distance traveled since the last service, or only
based on the time elapsed or the distance traveled.
Volkswagen recommends using original care products, which
are specially adapted to your vehicle.1) For specific questions
or for vehicle parts not mentioned, please contact a specialist
workshop.
WARNING
Improper care and cleaning of vehicle components can
affect the function of the vehicle's safety equipment and
cause serious injury.
— Change or add additives.
— Change the brake fluid.
— Check the particulate filter.
· Clean and maintain vehicle parts only in accordance with
the manufacturer's instructions.
— Change the oil and, if necessary, the filter in the gearbox.
tea.
— Change the final group and differential oil.
· Always use authorized or recommended cleaning products.
— Change or drain the diesel filter.
— Change the air filter.
· Do not use cleaning products that contain solvents. Solvents
can irreparably damage airbag modules.
— Change the oil and, if necessary, the engine filter
tor.
· Protect your hands and arms from sharp parts, eg. eg
when cleaning the inner parts of the wheel arches.
— Change the dust and pollen filter.
— Change the Air Care allergen filter.
— Change the spark plugs.
WARNING
— Check or replace the toothed belt and its tensioner roller.
If the windows are dirty, misted or have ice, visibility is
reduced and the risk increased
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1) Suitable accessories can be purchased at Volkswagen dealers. Consider the mode of
job listed on the packaging.
Vehicle conservation
367
of accidents and serious injuries.
The operation of the vehicle's safety equipment
could be impaired.
— Preferably use washing facilities without brushes.
— Clean the vehicle beforehand with water.
· Drive only if you have good visibility through
all crystals.
— When using a car wash, do not block the steering
column (depending on equipment) ÿ p. 155.
· Do not coat the windshield with water repellent
products available for glass. If visibility conditions
are unfavorable, more intense glare may occur.
— Before washing, always deactivate the Auto-Hold
function ÿ p. 186 and always switch off the
windscreen wiper ÿ p. 115 and the rain and light
sensor.
— Fold the door mirrors.
WARNING
— If the vehicle has decorative and protective sheets
tection, do not select a washing program with hot
wax.
Vehicle preservation products can be toxic and
dangerous. The use of products that are not
suitable for conservation or their improper use can
cause accidents, injuries, damage and serious
poisoning.
High pressure cleaning equipment
Observe the instructions of the manufacturer of the
high-pressure cleaner. Under no circumstances use
rotary nozzles ÿ .
· Store preservation products only in their tightly
closed original containers.
— Only use water at a temperature below +60 °C
(+140 °F).
· Observe the information on the package insert.
· Keep preservation products out of the reach of
children.
— If the windows are covered with snow or ice, do
not clean them with high-pressure cleaning
equipment.
· To avoid inhaling harmful vapours, apply
preservation products only outdoors or in well-
ventilated rooms.
— Move the water jet evenly keeping the nozzle at
a distance of at least 50 cm from the windows
and other parts of the vehicle.
· To preserve the vehicle, never use turpentine,
motor oil, malt remover or any other liquid
that evaporates quickly. They are toxic and
easily flammable.
— Do not direct the water jet for a long time at the
same point. To remove stubborn dirt, allow it to
soften.
— As far as possible, do not direct the water jet at
the rubber seals, e.g. For example, windows,
shiny trim, tyres, rubber hoses, soundproofing
material and other delicate parts of the vehicle,
such as door locks.
WARNING
Dirt containing aggressive components or solvents
can irreparably damage vehicle equipment, such as
seat padding or decorative parts, even if it is cleaned
quickly.
— Do not direct the water jet directly at the
sensors, camera lenses or decorative and
protective foils except briefly.
· Do not let dirt dry.
· Have stubborn stains cleaned by a specialized
workshop.
Hand wash
The gentlest way to wash the vehicle is always by
hand. However, in this case, certain aspects must
also be taken into account ÿ .
wash the vehicle
Also thoroughly wash the underbody of the vehicle
regularly to remove debris.
— Before washing the vehicle, soften the dirt with
plenty of water and rinse it well afterwards.
Automatic washing facilities
— Clean the vehicle with a soft sponge, mitt or
wash brush using light pressure. Start at the
roof and work from the top down.
Always take into account the instructions of the
person in charge of the car wash, especially if the
vehicle is fitted with accessories ÿ .
368
Maintenance
— Clean sponge, wash mitt, or lava brush
deep down frequently.
· Do not wash the vehicle in direct sunlight.
· In case of low outside temperatures, never direct
the water jet directly at the locks, the doors or the
tailgate. The locks and joints could freeze!
— Clean wheels, bottom rails and the like last with
a second sponge.
Use a vehicle shampoo only if the dirt is persistent.
WARNING
Conservation
Matt painted parts and surfaces, unpainted plastic
parts, and the glass in the headlamps and taillights
can be damaged if the vehicle is washed improperly.
A good conservation protects the paint of the
vehicle. When the water no longer beads visibly on
the clean paintwork, the vehicle should be re-
protected with a good wax preservative.
· Do not use rough or scratchy brushes.
Even if a wax preservative is applied regularly at
the automatic car wash, Volkswagen recommends
protecting the vehicle's paintwork with Genuine
Volkswagen Hard Wax (000 096 317) at least
twice a year.
Wash the vehicle only in places specially
provided for it. This prevents dirty water,
which may be contaminated with oil, from reaching
the sewage system.
Polished
Polishing will only be necessary when the vehicle's
paint has lost its shine and this cannot be restored
with conservation products.
Maintenance and cleaning of
the exterior of the vehicle
Do not polish matt painted surfaces! If the paint is
polished, the surface will be irreparably damaged.
Washing matt painted vehicles
If the vehicle has matt painted surfaces, wash it by
hand or in car wash facilities that use textile wash
elements without applying wax. If washing by hand,
first remove coarse dirt with plenty of water, then
clean the surface with a mild soapy solution.1)
Light dirt, such as grease stains or insect remains,
can be removed with a special cleaning product
for matt paint.
Fig. 261 Between the engine compartment and the
windscreen: rainbox (schematic representation).
WARNING
After washing the vehicle, the braking ability
may be reduced and the braking distance may
increase because the brake discs and pads are
wet or even frozen in winter.
· Make a few stops with caution to “dry and
release the ice brakes”. Do not endanger other
road users in doing so!
WARNING
Improper vehicle washing can cause serious
damage to the vehicle!
Fig. 262 At the rear of the vehicle: reversing camera on
the Volkswagen emblem or on the push-button handle
(schematic illustration).
· Always follow the manufacturer's instructions.
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1) Mild soapy solution: two tablespoons, maximum, of neutral soap per liter of water.
Vehicle conservation
369
Below you will find some recommendations on
Vehicles with a reversing assistant camera in the
cleaning and preserving different parts of the vehicle
ÿ .
rear Volkswagen logo ÿ Fig. 262 :
— Switch on the ignition.
Crystals, glass surfaces:
— Place the selector lever in position R.
— Clean the camera lens.
Remove wax residue, e.g. eg from care products,
with the Original Volks wagen cleaning cloth (000
096 166 A) or a suitable glass cleaner.
Clean the sensor surfaces of the rain and light sensor
and the viewing window of the camera in the
windshield as well as the windows and glass
surfaces (depending on equipment).
In case of snow or ice, use a hand brush.
If you use a plastic scraper, always scrape in the
same direction. In case of ice, use Volkswagen
Genuine antifreeze spray (000 096 322).
Remove snow with a hand brush. Do not use hot
or very hot water. In case of ice, use Volkswagen
Genuine antifreeze spray (000 096 322).
Wiper blades: ÿ p. 300
Paint:
Decorative films, protection films:
Always treat surfaces carefully so as not to
damage the paint layer. Immediately clean light
soiling, e.g. deposits, insect remains, cosmetics,
etc., with a clean, soft cloth and a mild soapy
solution1) or with a cleaning putty.
Remove dirt as in the case of paint.
For matt decorative foils, use Volkswagen Genuine
Plastic Cleaner (000 096 314).
Apply a clean, dust-free vehicle with liquid hard
wax every 3 months. To apply, use only clean, soft
microfiber cloths. Do not use hot wax - not even in
car washes!
If there is small damage to the paint, go over it with a
touch-up pencil. Consult the color reference on the
vehicle data carrier sticker ÿ page. 394. If there is
damage to matt painted surfaces, go to a specialized
workshop.
Other indications:
— Stubborn dirt: remove carefully using alcohol,
then rinse with hot water.
Other indications:
— Leaking fuel or operating fluids:
clean them immediately.
Chromed plastic, aluminum or stainless steel
trim parts and tailpipes:
— Superficial rust: Moisten the rust with a soapy
solution. Then remove it with cleaning putty.
Clean the surface with Volkswagen Genuine Chrome
and Aluminum Care Agent (000 096 319 D).
— Corrosion: have it removed by a specialized
workshop.
Chrome trim parts can be preserved with
Volkswagen Genuine Hard Wax (000 096 317).
Water box, engine compartment:
Remove leaf litter and other loose objects with a
vacuum cleaner or by hand ÿ fig. 261 ÿ . The engine
compartment should always be cleaned by a
specialized workshop ÿ .
Headlights, rear lights:
Use a soft sponge dipped in a mild soapy solution1).
Do not use cleaning products that contain alcohol or
solvents.
If water is manually introduced into the plenum (eg
with a high-pressure cleaner), considerable damage
to the vehicle can occur.
Other indications:
— Stubborn dirt: Clean with Volkswagen Genuine
Chrome and Aluminum Care Agent (000 096 319
D).
Sensors, camera lenses:
Wheels:
Clean the area in front of the sensors or cameras
with a soft cloth and a cleaning agent that does not
contain solvents. Observe the mounting locations ÿ p.
6.
Remove dirt and antifreeze salt with plenty of water.
Light-alloy wheels: Clean dirty aluminum wheels
with Original Wheel Cleaner
1) Mild soapy solution: two tablespoons, maximum, of neutral soap per liter of water.
370
Maintenance
Volkswagen (000 096 304). Volkswagen recommends coating
color during the first year, and the protection sheets during
the second.
the wheels with Original Volkswagen hard wax (000 096 317)
every 3 months.
Other indications:
— Damaged protective paint layer: go over it immediately
with a touch-up pencil. If so, go to a specialized workshop.
Conservation and cleaning
of the cabin
— Brake abrasion dust: use brake cleaner
Original Volkswagen rims (000 096 304).
Below you will find some recommendations on cleaning and
preserving different parts of the vehicle ÿ .
Door lock cylinders:
Crystals:
Volkswagen recommends using Volkswagen Genuine anti-
icing spray (000 096 322) to remove ice. Do not use lock de-
icing products that contain degreasing substances.
Clean them with a glass cleaner and then dry them with a
clean chamois or lint-free cloth.
before.
Fabrics, microfiber, synthetic leather:
WARNING
Remove dirt with Volkswagen Genuine Interior Cleaner (000
096 301). Do not treat these materials with leather
preservatives, solvents, floor wax, shoe polish, stain remover
or similar products.
The vehicle's engine bay is a dangerous area.
When carrying out any work on the engine or engine
compartment there is a danger of injuries, burns, accidents
and fires!
· Before carrying out work in the engine compartment, be
sure to observe the necessary operations and safety
measures ÿ p. 315.
Other indications:
— Dirt particles adhering to the surface: remove them
periodically with a vacuum cleaner so that the material is
not permanently damaged by friction.
· Volkswagen recommends having the work done by a
specialized workshop.
WARNING
— In the case of dirt caused by substances with a greasy
content, e.g. eg oil, use Original Volks wagen interior
cleaner (000 096 301). Remove the dissolved part of fat
or coloring with an absorbent cloth without rubbing. If
necessary, go over with water afterwards.
Improper cleaning and maintenance can cause damage to
the vehicle.
· Always follow the manufacturer's instructions.
Do not use too rough cleaning utensils
ros or scratch
— For special soiling, e.g. For example, ballpoint pen ink or
nail polish, use Volkswagen Genuine Interior Cleaner
(000 096 301). If necessary, apply afterwards 1) a mild
soapy solution Natural leather:
WARNING
The drains of the water box can be clogged by leaves and
.
dirt. Water that does not come out could enter the passenger
compartment.
· Have the area under the perforated cover cleaned by a
specialized workshop.
Clean recent soiling with a cotton cloth and a mild soapy
solution1). Avoid getting liquids through the seams.
Environmental conditions, such as solar radiation,
humidity, pollution, stone impact, etc., influence the
durability and color of decorative and protective films.
Treat dried-on stains with the appropriate cleaner for
Volkswagen Genuine leather (000 096 323).
On the decorative sheets, marks may appear due to use
and the passage of time after approximately 1 to 3 years; in
those of protection, elapsed between 2 and 3 years approx.
In very hot climate zones, the decorative sheets may lose
some of their
Apply periodically and after each cleaning a conservation
cream with sun protection and impregnating action. If
necessary, use a special colored leather cream. If the vehicle
remains parked outdoors for a long time,
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1) Mild soapy solution: two tablespoons, maximum, of neutral soap per liter of water.
Vehicle conservation
371
You should cover the leather to protect it from direct
sunlight.
with a soft brush. Clean the seat belt with a mild soapy
solution . Allow the belt fabric to dry completely, then
roll it up.
Never treat leather with solvents, floor wax, shoe
polish, stain remover or similar products.
Wooden trims:
Other indications:
Clean them with a soft cloth and a little mild soapy
solution1) .
— In the case of dirt caused by substances with a
greasy content, e.g. eg oil, wipe recent stains with
an absorbent cloth.
Cleaning the upholstery of the
cushions If any article of clothing, e.g. eg, a denim
garment, colors the upholstery of the seats, it is not
a defect in the upholstery, but rather due to the lack
of fastness of the dye of the garment. Parts of the
airbag system and electrical connectors can be
mounted in the seat padding. If the seat padding is
damaged, improperly cleaned and treated, or gets
wet, it could damage the vehicle's electrical system
and damage the airbag system ÿ .
— For special soiling, e.g. For example, ink from a
ballpoint pen or nail polish, or dried stains, treat
them with the appropriate cleaner for Genuine
Volkswagen Leather (000 096 323).
Plastic pieces:
Use a soft, damp cloth.
If stubborn dirt cannot be removed with a little mild
soapy solution1), use a solvent-free plastic cleaner,
e.g. Volkswagen Genuine Plastic Cleaner (000 096
314).
Depending on the equipment, the heated bench
seats are fitted with electrical components and
connectors that could be damaged by improper
cleaning or treatment. Likewise, damage could occur
in other points of the electrical system of the vehicle.
Trim parts, trim strips in chrome, aluminum or
stainless steel:
Wipe them with a clean, soft cloth dipped in a mild
soapy solution1) in a dust-free place.
— Do not use high pressure or steam cleaning
equipment, or cold sprays.
Preserve anodized surfaces with Volkswagen
Genuine chrome and aluminum care agent (000 096
319 D).
— Do not turn on the heated seats to dry them.
— Do not use paste detergents or detergent-based
solutions for delicate garments.
controls:
— In any case, avoid soaking the fabric.
Remove coarse and inaccessible dirt with a soft
brush. Then use a clean, soft cloth with a little mild
soapy solution1 ). Do not allow liquid to get on the
controls.
— In case of uncertainty, go to a Volkswagen dealer.
WARNING
Screens:
Inadequate cleaning of the seat belts, their
anchorages and their automatic reels can cause
damage to them.
Use the Volkswagen Genuine cleaning cloth
(000 096 166 A) with a little water, a suitable glass
cleaner or LCD cleaner. Do not clean the screen of
the instrument panel or the screen of the infotainment
system dry. For cleaning, temporarily turn off the
system.
· Never try to modify or disassemble the seat belts
yourself to clean them.
rubber seals:
· Never clean seat belts and their components
with chemical products.
Clean them with a soft, lint-free cloth and plenty of
water. Treat them periodically with the Original
Volkswagen rubber care agent (000 096 310).
Do not use corrosive liquids, solvents or ob
sharp jets
· Do not allow liquids or foreign bodies to enter the
seat belt buckles.
Seat belts:
Pull out the seat belt completely and leave it unrolled
ÿ . remove coarse dirt
1) Mild soapy solution: two tablespoons, maximum, of neutral soap per liter of water.
372
Maintenance
Retrofitted devices that directly influence vehicle
control must bear the e -mark (European Union
approval mark) and be approved by Volkswagen for
the vehicle in question. These devices include e.g.
e.g. speed governors or electronically controlled
damping systems.
· After cleaning the seat belts, wait for them to dry
completely before winding them up.
WARNING
Improper care and cleaning of vehicle components
can affect the function of the vehicle's safety
equipment and cause serious injury.
Additional connected electrical devices, the
purpose of which is not to exercise direct control over
the vehicle, must bear the mark (manufacturer's
declaration of conformity in the European Union).
These devices include e.g. eg, refrigerators,
computers or fans.
· Clean and maintain vehicle parts only in
accordance with the manufacturer's instructions.
tea.
WARNING
Improper cleaning and maintenance can cause
damage to the vehicle.
WARNING
Improper repairs or modifications to the vehicle can
reduce the effectiveness of the airbags when
deployed, as well as cause malfunctions, accidents,
and fatal injuries.
· Never use steam cleaning equipment, brushes,
rough sponges, etc.
· Have stubborn stains cleaned by a specialized
workshop.
· Never attach or place objects, such as a
phone holder, in air bag deployment areas, as
they could cause serious injury or death if the air
bags were to deploy.
Accessories, change of
parts, repairs and modifications
Accessories and spare parts
Repairs and technical modifications
Volkswagen recommends consulting a Volkswagen
dealer before purchasing accessories, spare parts
or fluids and operating media, e.g. For example, if
you want to retrofit the vehicle with accessories or if
you have to change parts. Information on legal
provisions and factory recommendations for
accessories, spare parts and operating means can
be obtained from Volkswagen dealers.
When carrying out repairs and technical
modifications, the Volkswagen guidelines must
be observed ÿ !
Any modification of the electronic components and
their software can cause functional failures. Due to
the interconnection of electronic components, these
failures can also negatively affect other systems that
are not directly affected. This means that the reliability
of the vehicle can be seriously endangered, that more
than normal wear and tear on vehicle parts can occur,
and that the vehicle's type approval can be lost.
Volkswagen recommends the exclusive use of
authorized Volkswagen accessories and Original
Volkswagen® Parts . Volkswagen has verified that
these products are reliable, safe and suitable.
Volkswagen dealers are also qualified to carry out
assembly professionally.
The Volkswagen dealer cannot be held responsible
for damage caused as a result of incorrect repairs
and technical modifications.
Despite continuously monitoring the market,
Volkswagen wagen cannot judge whether products
not authorized by Volkswagen meet the
requirements for reliability, safety and suitability for
the vehicle. For this reason, Volkswagen does not
assume any liability for these products, even if, in
certain cases, there is an authorization from an
officially recognized vehicle inspection institute or an
official body.
The Volkswagen dealer is not responsible for damage
caused as a result of incorrect repairs and technical
modifications.
These damages are also not covered by the Volkswagen
commercial warranty.
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Volkswagen recommends going to a dealer
Volkswagen in order for all repairs
373
Accessories, change of parts, repairs and modifications