— Disconnect the USB connection and connect again
via Wi-Fi or Bluetooth® with the infotainment. Wire
less App-Connect is already configured.
App-Connect
Introduction to the topic
The pairing is complete. The connected mobile
wireless device can now also use Wireless App-
Connect without the USB connection.
With App-Connect it is possible to display and use the
contents and functions displayed on the mobile phone
device on the infotainment screen.
If the pop-up menus are rejected during the
connection process, Wireless App-Connect will not be
available. In this case, Volkswagen recommends
deleting the devices in both the iP hone settings and
infotainment, and restarting the connection process.
For this, the mobile wireless device must be connected
via a USB interface to the infotainment.
Some technologies can also be used by Wireless App-
Connect via the Blue tooth interface and a Wi-Fi
connection.
Wireless App-Connect may not be compatible
with all technologies.
The following technologies may be available:
WARNING
—Apple CarPlay™
Using apps while driving can distract from traffic. If
the driver is distracted it can lead to an accident and
injury.
— Apple CarPlay™ Wireless
—Android Auto™
—MirrorLink®
· Always drive paying attention to traffic and
responsibly.
The availability of the technologies included in App
Connect depends on the country and the mobile phone
device used.
WARNING
You will find more information on the Volkswagen
website.
Apps that are not suitable or run incorrectly can
cause vehicle damage, accidents and serious
injuries.
Calling the App-Connect main menu
Navigation to the App-Connect main menu depends
on the infotainment system used.
· Protect your mobile phone device and its
applications from misuse.
— MENU
.
.
Never make changes to the applications
tions.
OR: press APP
Configure Wireless App-Connect
· Observe the instruction manual of the mobile
wireless device.
To be able to use Wireless App-Connect, you must
first pair the mobile wireless device with the infotainment.
To do this, proceed as follows:
WARNING
Connect a mobile phone device by pri
Volkswagen is not responsible for damage to the
vehicle caused by the use of poor-quality or faulty
applications, insufficient programming of applications,
insufficient network coverage, loss of data during
transmission or misuse of mobile phone devices.
mere time
— Unlock the mobile phone device.
— Switch on Wi-Fi reception and Bluetooth® on the
mobile phone device.
— Connect the mobile phone device with a USB
cable or via Bluetooth® to the infotainment.
— Access the App-Connect main menu, unless you
appear automatically.
Applications (apps)
— Select the mobile phone device and technology
you want.
Note and , at the beginning of this ca
chapter, on page 225.
— Confirm authorization queries on the dis
mobile phone positive to grant the necessary
authorizations to infotainment.
3 G 0 0 1 2 7 6 0 A H
With Volkswagen App-Connect, the display of the
225
App-Connect
content from Volkswagen and third-party apps
installed on the mobile phone devices.
Apple CarPlay™
Please note and
at the beginning of this ca
In the case of applications from other providers there may
be compatibility problems.
chapter, on page 225.
Requirements for Apple CarPlay
The applications, their use and the necessary mobile
phone connection may be paid for.
Checklist To use Apple
The range of applications can be very varied and
designed for a specific vehicle or country. The content
and volume of the applications, as well as the companies
that offer them, may vary.
CarPlay, the following requirements must be met: ÿ
The iPhone must be compatible with Apple CarPlay.
ÿ Voice control (Siri) must be active on the iPhone.
Some applications also depend on the availability of
third party services.
Not all applications offered can be guaranteed to work
on all mobile phone devices or with all mobile phone
operating systems.
ÿ Apple CarPlay must be activated without restrictions
in the iPhone settings. ÿ The iPhone has to be
connected to the infotainment system via a USB
connection. Only USB connections with data
The applications offered by Volkswagen can be
modified, cancelled, deactivated, reactivated and
extended without prior notification.
transmission are suitable for the use of Apple
CarPlay. ÿ The USB cable used must be an original
Apple cable.
To avoid distracting the driver, only certified apps can be
used while driving.
Apple CarPlay™ Wireless: Bluetooth® and Wi-Fi must
also be activated on the iPhone .
App-Connect symbols and settings
Establish the connection
When connecting an iPhone for the first time, follow the
instructions on the screen of the infotainment system
and on the iPhone.
Note and , at the beginningof this ca
chapter, on page 225.
For more information to be displayed
The requirements for the use of Apple CarPlay must
be met.
C
To open the App-Connec
OPY
t settings menu.
Start Apple CarPlay:
— Press MENU App-Connect to access the main App-
To select Apple CarPlay technology.
To select Android Auto™ technology.
To select Mirror Link® technology.
Connect menu.
OR: Press APP to access the App-Connect main
menu.
— Tap Apple to connect to the
iphone.
Setting options in the App settings menu
Connect
end the connection
Mobile devices
To open the device manager
To access
— In Apple CarPlay mode, tap the
you.
main menu App-Connect.
Allow display of indication by MirrorLink
Indications
— Press
to break the active connection.
are displayed in MirrorLink® mode .
The representation of the function buttons on the
screen may vary.
particularities
With an active Apple CarPlay connection, the following
special conditions apply: — Bluetooth® connections
between the iPhone and the infotainment system are
not possible.
226
data transmissions
ÿ The USB cable used must be an original cable from
— If there is an active Bluetooth® connection , it will
the smartphone manufacturer.
breaks automatically.
— Phone functions can only be used via Apple CarPlay.
The functions described for infotainment are not
available.
Establish the connection
When connecting a smartphone for the first time, follow
the instructions on the infotainment screen and on the
smartphone.
— The connected iPhone can not be used as
media device in the main Media menu.
The requirements for using Android Auto™ must be
met.
— It is not possible to use internal navigation and
Apple CarPlay navigation at the same time. The last
started route interrupts the one that was previously
active.
Start Android Auto™:
— Press MENU App-Connect to access the main App-
Connect menu
— Depending on the infotainment you use, you can see
data from the Phone mode on the instrument panel
display.
OR: Press APP to access the App-Connect main
menu.
— No indication to turn appears on the instrument panel
display.
— Touch Android Auto to establish the connection
with the smartphone.
— With the multifunction steering wheel you can
accept or reject incoming calls, as well as end an
ongoing phone conversation.
end the connection
— In Android Auto™ mode, press Return
Volkswagen to access the App Connect main
menu.
voice control
— Briefly press to start operation by
infotainment system voice.
— Press
to break the active connection.
particularities
— Long press this key to start voice control (Siri) of the
With an active Android Auto™ connection, the following
special conditions apply:
connected iPhone.
The availability of technologies depends on the
country and may vary.
— An active Android Auto™ device can be connected
to the infotainment via Blue tooth® (HFP profile) at
the same time.
Information about technical requirements,
compatible iPhones, certified apps and their
availability can be found on the Volkswagen and Apple
— It is possible to use the functions of the phone
through Android Auto™. If the Android Auto™ device
is connected to the infotainment via Bluetooth® at
CarPlay™ websites or at Volkswagen dealerships.
the same time, the infotainment phone function can
also be used.
Android Auto™
— An active Android Auto™ device can not be used as
a media device in the Media main menu .
Note and , at the beginning of this ca
chapter, on page 225.
— It is not possible to use internal navigation and
Android Auto™ navigation at the same time. The last
started route interrupts the one that was previously
Requirements for Android Auto™
active.
checklist
— On the instrument cluster display you can see data
from Phone mode.
To use Android Auto™, the following requirements
must be met: ÿ The mobile phone device, called
— There is no indication of turning or Media mode on
the instrument cluster display.
smartphone from here on, it has to be compatible
with Android Auto™.
— With the multifunction steering wheel you can
accept or reject incoming calls, as well as end an
ongoing phone conversation.
ÿ The smartphone must have an Android Auto™
application installed.
ÿ The smartphone must be connected via the USB
connection with data transmission to the
3 G 0 0 1 2 7 6 0 A H
infotainment.
227
App-Connect
voice control
Car-Mode application suitable for the use of
MirrorLink® .
— Briefly press to start operation by
infotainment system voice.
Establish the connection
— Long press this key to start voice control of the
connected smartphone.
When connecting a mobile phone device for the first
time, follow the instructions on the infotainment screen
and on the mobile phone device.
The availability of technologies depends on the
country and may vary.
The requirements for the use of MirrorLink® must be
fulfilled .
Information about technical requirements,
compatible mobile phone devices, certified
applications and their availability can be found on the
Volkswagen and Android Auto™ websites or at
Volkswagen dealers.
Start MirrorLink® :
— Press MENU App-Connect to access the main App-
Connect menu.
OR: Press APP to access the App-Connect main
menu.
— Press
mobile phone device.
to establish the connection with the
MirrorLink®
end the connection
Note and , at the beginning of this ca
chapter, on page 225.
— In MirrorLink® mode press APP to access the
App-Connect main menu .
OR: press
to access the main menu
MirrorLink®
.
— Press
to break the active connection.
particularities
With an active MirrorLink® connection , the
following special conditions apply:
— An active MirrorLink® device can be connected to
the info tainment system via Bluetooth® at the same
time .
— If the MirrorLink® device is connected to the
infotainment system via Bluetooth®
,
Fig. 163 MirrorLink® main menu: Function
buttons in the overview of supported applications.
the phone function of the infotainment system can
be used.
— An active MirrorLink® device can not be used as a
media device in the Media main menu .
Requirements for MirrorLink®
Checklist To use
MirrorLink® , the following requirements must be
— On the instrument panel display you can
view phone mode data.
fulfilled: ÿ The mobile phone device must be compatible
with MirrorLink® .
— There is no indication of turning or Media mode on
the instrument cluster display.
ÿ The mobile phone device must be connected to the
infotainment system via a USB connection suitable
— With the multifunction steering wheel you can
accept or reject incoming calls, as well as end an
ongoing phone conversation.
for data transmission.
ÿ The USB cable used must be an original cable from
function buttons
the manufacturer of the mobile phone device.
Function buttons and their function fig. 163:
app
Returns to the App-Connect main menu. Here
ÿ Depending on the mobile phone device used , a
you can end the MirrorLink® connectio,nconnect
228
data transmissions
If unsuitable connection cables are used or
another mobile phone device or select another
technology.
damaged, it may cause malfunction and damage to
the device.
Tap to close open apps. Then tap the apps you
want to close or the Close All feature button to
close all open apps.
If a connected device is not recognized,
unpair the connection of all connected devices
and reconnect the device.
If necessary, check the function of the connecting
cable used.
Press to display the screen of the mobile
phone device on the screen of the infotainment
system.
To open the MirrorLink® settings .
If there are abnormalities in the operation of the
connected devices, please reboot the device in
question. In some cases this action will fix the problem.
Press it to return to the main Mirror menu
Link®
.
On the Volkswagen and MirrorLink® websites
,
or at Volkswagen dealers, you will get
information about technical requirements, compatible
mobile phone devices, certified apps and their
availability.
AUX-IN media socket
,
Please note on
page 229.
at the beginning of this chapter,
The AUX-IN multimedia socket is a wired connection
Wired and wireless
connections
that can only be used with a suitable connection cable
with a 3.5 mm jack plug.
Introduction to the topic
AUX-IN multimedia sockets are only available on some
vehicles and not in all markets.
Some external devices can be connected to
infotainment via wired and wireless connections
(provided they are part of the equipment) found in the
vehicle.
Distinctive Features of Media Shots
AUX-IN
The type and number of wired and wireless
connections depend on the country and the vehicle
in question. The connections can be different within the
The connected external audio source is played through
the vehicle's speakers and can not be operated using
same series of models, and even differ when it comes
the infotainment controls.
to a special model.
When an external audio source is connected, it is
For wired connections, use only the original
indicated in the infotainment system with AUX.
connection cables of the device itself or, provided it
Possible locations of the AUX-IN multimedia socket:
is part of the equipment, the factory-supplied connection
cable for the vehicle in question.
— on the front of the infotainment system;
— in the storage compartment in the front center armrest
uterus;
If you cannot insert the connecting cable plug, check
the sockets and that you are inserting it correctly.
— at the bottom of the center console.
Connect external audio source
WARNING
— Lower the volume on the infotainment system.
For wired connections, use only suitable and
undamaged connection cables.
— Connect the external audio source to the multi jack
AUX-IN.
· Fit the connectors of the connecting cable pressing
only lightly and in the correct position in the sockets
provided. If you exert a lot of force you can damage
— Start playback on the external audio source
na.
both the socket of the device and the connectors of
the connection cable.
— Press MENU Media to access the main Media
menu .
3 G 0 0 1 2 7 6 0 A H
The connection cable must not be twisted excessively
mind or be trapped.
OR: Press the MEDIA button on the infotainment
system to access the main Media menu.
Wired and wireless connections
229