Passat 2011 ➤ , Passat Variant 2011 ➤
Maintenance - Edition 01.2019
– or return to the original display by pressing OK button -5- in
the multifunction steering wheel.
♦ The service initial warning is displayed 20 days before the next
service is due.
♦ The remaining distance displayed is always rounded to the
nearest 100 km or the remaining time rounded to full days.
Reading service information using rocker switch on windscreen
wiper lever or via buttons in the multifunction steering wheel
Note
♦ The current service information cannot be read until 500 km
have been driven after the last service.
♦ Dashes will appear on display until that time.
The current service information can always be read with ignition
switched on, engine switched off and vehicle stationary.
– Select menu “Settings” with rocker switch on windscreen wiper
lever or using buttons in the multifunction steering wheel.
– In submenu “Service” mark menu option “Info” and press OK
button in windscreen wiper lever or in multifunction steering
wheel.
♦ Vehicles without text messages on the dash panel insert dis‐
play, an overdue service is indicated by a minus sign in front
of the kilometre/mileage or day information.
♦ On vehicles with text messages on dash panel insert display,
the following appears if service is overdue: “Service since ---
km or --- days”.
Reading service information using function buttons on dash panel
insert
The current service information can always be read with ignition
switched on, engine switched off and vehicle stationary.
– Press button -3- twice to change to the Mode menu.
– Press button -1- 4 times.
Service interval display flashes. The remaining time to the next
service is displayed in days and kilometres.
2.2
Service tables
Note
♦ The service tables apply in general with differences depending
on the vehicle model and equipment level. There is no relation
between individual vehicles and identified vehicle identifica‐
tion numbers.
♦ Vehicle-specific time and mileage dependent additional work
can only be found in the ⇒ maintenance tables .
2. Service work
7
Passat 2011 ➤ , Passat Variant 2011 ➤
Maintenance - Edition 01.2019
2.2.1
Delivery inspection
Scope of work
– Battery: check battery terminal clamps for secure seating.
– Transportation mode: switch off.
– Service interval display: reset.
– Status of battery: read.
– Event memories of all systems: read.
– Radio/radio navigation system: store local radio stations to station buttons.
– Time and date: set.
– All switches, electrical consumers, sockets, gauges and other controls: check function.
– Front passenger airbag: check key switch and ON/OFF function.
– Window regulators: initialise (activate).
– Vehicle interior: check for cleanliness.
– Protective seat covers and protective carpet film: remove.
– All equipment which has been packed inside vehicle (if part of original equipment): install.
– Two safety hammers: install according to installation instructions.
– Edge protection on doors (plastic film): remove.
– Vehicle exterior: check for cleanliness.
– Tyre pressure: check.
– Wheel bolts: tighten to specified torque.
– Wiper blade protection: remove.
– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been corrected.
– Vehicle: inspect for leaks and damage from above and below.
– Brake system: inspect for leaks and damage.
– Transportation devices: remove (if fitted).
– Vehicle underside (underbody): inspect for damage.
– Windscreen wash/wipe system and headlight washer system: check function and settings.
– Engine oil level: check; observe oil specification when topping up.
– Coolant level: check.
– Brake fluid: renew, if vehicle is older than 6 months.
– Brake fluid level: check that it is at maximum.
– Keys: check number, operation and cleanliness.
– Service Schedule / Digital Service Schedule: enter pre-delivery inspection.
– Owner's literature: check that literature is complete and prepare for delivery to customer.
– Carry out road test.
– Warning stickers: check that they are present.
– Charging cable: check that cable is present and check its condition.
•
Applies only to BEV and PHEV
– High-voltage battery: charging
•
Applies only to BEV and PHEV
8
2. Service work
Passat 2011 ➤ , Passat Variant 2011 ➤
Maintenance - Edition 01.2019
2.2.2
Scopes of service
Note
♦ Depending on the time elapsed and the mileage since the last
service, service events may be combined (inspection with oil
change).
♦ An extended scope of inspection is carried out in combination
with an inspection.
♦ The scopes of service work are generally applicable and differ
according to vehicle model and equipment level. There is no
relation between individual vehicles and identified vehicle
identification numbers.
♦ Scopes of service work for individual vehicles can be found
only in the maintenance tables. ⇒ Maintenance tables
Oil
Inspec‐ Exten‐
Scope of work
change
service
tion
ded
scope of
inspec‐
tion
(applies
only in
addition
to regu‐
lar in‐
spec‐
tion)
Vehicle interior
X
– Interior lights: check function of headliner, luggage compartment and
glove compartment lights.
X
X
– Horn: check function.
– Charging cable: check that cable is present and check its condition.
•
Applies only to BEV
– High-voltage battery: check charge level, charge as necessary.
Applies only to BEV
X
•
Vehicle exterior
X
X
X
X
X
X
– Headlight washer system: check function.
– Front lighting: check function.
– Static cornering light (cornering light): check function.
– Automatic headlight control: check function.
– Rear lighting: check function.
– Windscreen wash/wipe system: check function and spray jet settings and
adjust if necessary; check for damage.
X
– Wiper blades: move blades to service position and check for damage;
check park position.
X
X
– Interior and exterior of body: inspect for corrosion.
– Windscreen: inspect for damage.
X
– High-voltage charging socket in radiator grille: inspect for soiling and
damage.
•
Applies only to PHEV
2. Service work
9
Passat 2011 ➤ , Passat Variant 2011 ➤
Maintenance - Edition 01.2019
Oil
Inspec‐ Exten‐
Scope of work
change
service
tion
ded
scope of
inspec‐
tion
(applies
only in
addition
to regu‐
lar in‐
spec‐
tion)
X
– High-voltage charging socket in radiator grille and tank cap: inspect for
soiling and damage.
•
Applies only to BEV
– Reducing agent (AdBlue®): replenish only if customer requests.
If part of equipment
– Bonnet catch hook: grease.
X
•
X
•
Only applies for: CC, Touran 1T, Golf Cabriolet, EOS, Phaeton, Golf 5K1,
Golf Plus, Passat 36, Tiguan 5N, Sharan 7N, Touareg 7P
X
X
X
X
– Door arrester: grease.
Applies only to Touran 1T, EOS, Golf Cabriolet, CC and Phaeton
– Convertible top: clean and lubricate locking element.
Applies only to Golf Cabriolet and Beetle Cabriolet
– Convertible top: perform water test.
Applies only to Golf Cabriolet and Beetle Cabriolet
•
•
•
– Sunroof: check function, clean guide rails and lubricate with special
grease.
Underside of vehicle
X
– Drain engine oil and renew oil filter.
X
X
– Engine and components in engine compartment: inspect for leaks and
damage (from below).
– Gearbox, final drive and drive shaft boots: inspect for leaks and damage.
X
– Brakes, front and rear: check thickness of pads/linings and condition of
brake discs.
X
X
– Poly V-belt: check condition.
– Swivel joints, axle mountings, coupling rod bearings and anti-roll bar rub‐
ber mounting: inspect for damage.
X
– Track rods: checking clearance, attachment and boots
X
– Brake system and shock absorbers: inspecting for leaks and damage
– Exhaust system: inspect for leaks, firm seating and damage.
X
X
– Underbody: inspect for damage to undercoating, underbody cladding,
routing of lines, plugs.
X
– Front and rear coil springs and rubber buffers: inspect for damage.
– Warning stickers: check that they are present.
X
•
Applies only to high-voltage vehicles
10
2. Service work
Passat 2011 ➤ , Passat Variant 2011 ➤
Maintenance - Edition 01.2019
Oil
Inspec‐ Exten‐
Scope of work
change
service
tion
ded
scope of
inspec‐
tion
(applies
only in
addition
to regu‐
lar in‐
spec‐
tion)
X
– Removable towing bracket: check.
If part of equipment
– Air suspension: check for leaks and damage.
Applies only to Touareg and Phaeton
•
X
•
Tyres
X
X
X
– Tyre pressure: check.
– Tyre mobility set: check for damage and use.
– Tyres: check condition and wear pattern of tyre; enter tread depth.
Engine compartment
X
X
X
X
– Engine oil: replenish.
– Oil level: check.
– Battery and, if fitted, second battery: check with battery tester.
– Engine and components in engine compartment: inspect for leaks and
damage (from above).
X
X
X
– Brake fluid level (dependent upon brake pad/lining wear): checking
– Cooling system: check frost protection and coolant level.
– Window wash/wipe system: check anti-freeze protection; replenish wash‐
er fluid.
X
– Hybrid components: inspect for damage to high-voltage components and
wires.
•
Applies only to HEV and PHEV
X
– High-voltage components and high-voltage cables: inspect for damage
and correct routing and securing of lines.
•
Applies only to BEV
– Plenum chamber: check for soiling.
Applies only to up!
– Plenum chamber: check for soiling.
Applicable for e-up! only
X
•
X
•
Final checks
X
X
X
– Service interval display: resetting
– Headlight adjustment: check and adjust as necessary.
– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been cor‐
rected.
X
– Carry out road test.
2. Service work
11
Passat 2011 ➤ , Passat Variant 2011 ➤
Maintenance - Edition 01.2019
Oil
Inspec‐ Exten‐
Scope of work
change
service
tion
ded
scope of
inspec‐
tion
(applies
only in
addition
to regu‐
lar in‐
spec‐
tion)
X
– High-voltage battery: charge.
Applies only to PHEV
•
2.2.3
Service intervals to model year ►2013
Caution
Applies only to diesel engines
•
•
In some countries, diesel has a higher sulphur content.
The high sulphur content leads to excessive wear of cyl‐
inders and it considerably reduces the cleanliness of pis‐
tons.
♦ Therefore change engine oil every 7,500 km in countries
where the diesel has a high sulphur content.
Note
♦ For extremely uneconomical driving style or use under ex‐
treme conditions ⇒ page 28 , the shortest interval for an oil
change service is “7,500 km or 1 year”.
♦ However, other intervals apply for other countries. Your im‐
porter will inform you about this.
Passat (36) ►2012
Service intervals
From - to
Engine/Engine code/
PR No./Remarks
Service events:
Indicated on
Intervals
service interval display
(includes oil change)
From intro‐ Diesel, in countries where
Oil change service:
YES
duction ►2012 the sulphur content in fuel is every 7,500 km or 1 year
high
QG0/QG2/QG3 or QG1 ve‐ Oil change service:
YES
YES
YES
hicles coded to non-flexible every 15,000 km or 1 year
interval
Interval service:
every 30,000 km or 2 years
QG1 vehicles
Interval service:
from 15,000 km or 1 year up to
max. 30,000 km or 2 years
12
2. Service work
Passat 2011 ➤ , Passat Variant 2011 ➤
Maintenance - Edition 01.2019
Passat (36) ►2012
Service intervals
From - to
Engine/Engine code/
PR No./Remarks
Service events:
Indicated on
Intervals
service interval display
(includes oil change)
For all vehicles
Inspection service:
NO
after 3 years or max 60,000
km, then every 2 years or
60,000 km
PASSAT (36) 2013
Service intervals
From - to
2013
PR No.
Service events:
Indicated on
Intervals
service interval display
(includes oil change)
QI1
Oil change service (fixed):
every 5,000 km or 1 year
YES
YES
YES
YES
YES
YES
YES
QI2
Oil change service (fixed):
every 7,500 km or 1 year
QI3
Oil change service (fixed):
every 10,000 km or 1 year
QI4
Oil change service (fixed):
every 15,000 km or 1 year
QI7
Oil change service (fixed):
every 10,000 mi or 1 year
QI1, QI2, QI3, QI4, QI7
QI6
Interval service (fixed):
every 30,000 km or 2 years
Interval service (flexible):
from 15,000 km or 1 year up to
max. 30,000 km or 2 years
QI1, QI2, QI3, QI4, QI6, QI7 Inspection service:
NO
after 3 years or max 60,000
km, then every 2 years or
60,000 km
2.2.4
Service intervals as of model year 2014►
Scope of work
Climate and traffic condi‐ For operation with fuels that are »NOT« compliant with
tions usual for passenger
vehicles operated on fuels
compliant with EN 228 or
EN 590
standards EN 228 ⇒ page 27 or EN 590
⇒ page 26
Oil change service
---
---
---
QI1
1)
every 5,000 km or 1 year (fixed)
QI2
1)
every 7,500 km or 1 year (fixed)
QI3
1)
every 10,000 km or 1 year (fixed)
QI4
1)
every 15,000 km or 1 year (fixed)
QI6
---
max. 30,000 km or 2 years
1)
(flexible)
2. Service work
13
Passat 2011 ➤ , Passat Variant 2011 ➤
Maintenance - Edition 01.2019
Scope of work
Climate and traffic condi‐ For operation with fuels that are »NOT« compliant with
tions usual for passenger
vehicles operated on fuels
compliant with EN 228 or
EN 590
standards EN 228 ⇒ page 27 or EN 590
⇒ page 26
QI7
---
every 10,000 mi or 1 year
1)
(fixed)
1)
Whichever occurs first.
Scope of work
Climate and traffic condi‐ For operation with fuels that are »NOT« compliant with
tions usual for passenger
vehicles operated on fuels
compliant with EN 228 or
EN 590
standards EN 228 ⇒ page 27 or EN 590
⇒ page 26
Inspection
---
---
---
QI1
1)
every 10,000 km or 1 year
QI2
1)
every 15,000 km or 1 year
QI3
1)
every 10,000 km or 1 year
QI4
QI4
1)
30,000 km or 2 years
then every 30,000 km or
every 15,000 km or 1 year
1)
1 year
QI6
---
---
30,000 km or 2 years
then every 30,000 km or
1)
1 year
QI7
Every 20,000 mi or 2 years
1)
1)
Whichever occurs first.
Scope of work
Climate and traffic condi‐ For operation with fuels that are »NOT« compliant with
tions usual for passenger
vehicles operated on fuels
compliant with EN 228 or
EN 590
standards EN 228 ⇒ page 27 or EN 590
⇒ page 26
Inspection with expanded After 60,000 km or 3 years
After 30,000 km or 2 years or
1)
scope
then every 60,000 km or
after 20,000 km or 2 years
1)
•
Applies only in con‐
2 years
junction with regular in‐
spection
1)
Whichever occurs first.
14
2. Service work
Passat 2011 ➤ , Passat Variant 2011 ➤
Maintenance - Edition 01.2019
2.2.5
Air filter
Scope of work
Climate and traffic conditions usual Countries with high levels of dust
for passenger vehicles
Every 60,000 km
⇒ page 30
Air filter: cleaning housing and re‐
newing filter element
Every 30,000 km
1)
1)
or 4 years
or 2 years
•
Applies only to Polo (except for
1.0 TSI) and up! with PFI
Air filter: cleaning housing and re‐
newing filter element
Every 90,000 km
Every 30,000 km
1)
1)
or 6 years
or 2 years
1)
Whichever occurs first.
2.2.6
Dust and pollen filter
Scope of work
Climate and traffic conditions usual Countries with high levels of dust
for passenger vehicles
Every 30,000 km
⇒ page 30
Dust and pollen filter (cabin filter):
renew.
Max. 1 year
1)
1)
or 2 years
or 30,000 km
•
Applies only to Polo (6R1 and
6C1) and up!
Dust and pollen filter (cabin filter):
renew.
Every 60,000 km
Max. 1 year
or 30,000 km
1)
1)
or 2 years
1)
Whichever occurs first.
2.2.7
Panoramic sliding sunroof
Scope of work
Climate and traffic conditions usual Countries with high levels of dust
for passenger vehicles
⇒ page 30
Panoramic sliding sunroof
After 60,000 km or 3 years
then every 60,000 km or 2 years
Max. 1 year
or 15,000 km
1)
1)
•
If the lubricating paste is grey,
clean and grease guide rails
and clean wind deflector.
1)
Whichever occurs first.
2.2.8
Sliding sunroof drains
Scope of work
Climate and traffic conditions usual Countries with high levels of dust
for passenger vehicles
Max. 2 years
⇒ page 30
Sliding sunroof drains: checking
for blockage, cleaning if necessary
Max. 1 year
1)
1)
or 30,000 km
or 15,000 km
1)
Whichever occurs first.
2. Service work
15
Passat 2011 ➤ , Passat Variant 2011 ➤
Maintenance - Edition 01.2019
2.2.9
Toothed belt
Scope of work
Climate and traffic conditions usual Countries with high levels of dust
for passenger vehicles
Every 210,000 km
⇒ page 30
Toothed belt and camshaft drive
tensioning roller: renew.
Every 120,000 km
•
Applies to all diesel engines
with toothed belt
1)
Whichever occurs first.
2.2.10
Poly V-belt
Scope of work
Climate and traffic conditions usual Countries with high levels of dust
for passenger vehicles
---
⇒ page 30
Poly V-belt: renewing
Every 60,000 km
Every 60,000 km
Poly V-belt for compressor: renew.
Every 90,000 km
•
Applies only to Touareg
2.2.11
Diesel fuel filter
Scope of work
Diesel compliant with EN 590
Every 60,000 km
Diesel not compliant with EN 590
⇒ page 26
Diesel fuel filter: renewing
Every 30,000 km
•
Applies only to Polo (6R1 &
6C1) and Touareg
Diesel fuel filter: renewing
Every 90,000 km
Every 30,000 km
2.2.12
Spark plugs
Scope of work
Petrol engine compliant
E100
Petrol engine not compli‐
ant with EN 228
⇒ page 31
with EN 228
Spark plugs: renewing
Spark plugs: renewing
Every 60,000 km
Every 40,000 km
Every 30,000 km /
20,000 km
1)
1)
or 4 years
or 4 years
1)
or 2 years
Every 90,000 km
and
1)
•
Applies only to engine
codes: CDAA, CDAB,
CCZB, BWS
or 6 years
every 15,000 km /
10,000 km
1)
or 1 year
1)
Whichever occurs first.
2.2.13
Brake fluid
Scope of work
Climate and traffic conditions usual Only for markets outside Europe
for passenger vehicles
and with fixed oil change intervals
Every 2 years
Brake and clutch system: chang‐
ing brake fluid
3 years after initial registration,
then every 2 years
•
Applies to vehicles as of 2008►
16
2. Service work
Passat 2011 ➤ , Passat Variant 2011 ➤
Maintenance - Edition 01.2019
2.2.14
Natural gas system
Scope of work
Interval
Natural gas system: inspect natural gas tank for cor‐
rosion and leakage.
4 years after initial registration,
then every 2 years
•
Italy only
Natural gas filler connection and sealing cap: check
condition, clean if necessary and check seal.
4 years after initial registration,
then every 2 years
•
Italy only
2.2.15
Automatic gearbox
Scope of work
Climate and traffic condi‐ Countries with hot climate North American market
tions usual for passenger
vehicles
⇒ page 29
Every 60,000 km
---
Automatic gearbox:
change ATF.
---
---
Automatic gearbox:
---
Every 80,000 mi
change ATF.
2.2.16
Time and mileage-dependent additional
work for the markets Russia and China
to model year ►2013
Note
♦ This chapter contains only the time or mileage-dependent ad‐
ditional work up to model year ►2013 for the Indian, Russian
and Chinese markets.
♦ For information for other markets, refer to the chapter “Service
tables” ⇒ page 7 .
Indian market
Applies up to ►2013
Interval
Description of
work
Interval service
Every 15,000 km
→ Mainte‐
2)
1)
•
•
nance tables
(QG0/QG2/QG3)
QI4
or 1 year
Inspection service
Every 30,000 km
→ Mainte‐
1)
nance tables
or 2 years
– Multi-purpose additive for petrol fuel: adding
– Dust and pollen filter (cabin filter): renew.
At every service.
Every 15,000 km
⇒ page 104
⇒ page 155
1)
or 1 year
– Air filter element: renew and clean housing.
Every 15,000 km
⇒ page 99
1)
or 1 year
– Diesel fuel filter: renewing
– Spark plugs: renewing
Every 15,000 km
Every 30,000 km
⇒ page 97
⇒ page 162
1)
or 2 years
2. Service work
17
Passat 2011 ➤ , Passat Variant 2011 ➤
Maintenance - Edition 01.2019
Applies up to ►2013
Interval
Description of
work
– Panorama tilting/sliding roof with rear panorama roof: checking
function, cleaning and greasing guide rails, and cleaning wind de‐
flector
Every 30,000 km
⇒ page 116
1)
or 2 years
– Camshaft drive toothed belt: renew.
Every 120,000 km
⇒ page 161
•
Applies only to 1.6 l TDI and 2.0 l TDI Common Rail engines
1)
2)
Whichever occurs first.
Oil change service has been omitted in the Indian market. The
interval service is carried out as a substitute. Changing the engine
oil is an integral part of the interval service.
Russian market
Applies up to ►2013
Interval
Description of
work
Interval service (fixed)
Every 15,000 km
→ Maintenance
tables
2)
1)
•
(QG0/QG2/QG3)
or 1 year
• QI4
(appears on service interval display)
Inspection service
Every 30,000 km
→ Maintenance
tables
1)
(does not appears on service interval display)
or 2 years
– Multi-purpose additive for petrol fuel: adding
– Dust and pollen filter (cabin filter): renew.
At every service.
Every 15,000 km
⇒ page 104
⇒ page 155
1)
or 1 year
– Spark plugs: renewing
Every 30,000 km
⇒ page 162
1)
or 2 years
•
Applies only to 1.4 l TSI
– Diesel fuel filter: renewing
– Air filter element: check; renew as needed and clean housing.
Every 30,000 km
Every 30,000 km
⇒ page 97
⇒ page 99
1)
or 2 years
– Panorama tilting/sliding roof with rear panorama roof: checking
function, cleaning and greasing guide rails, and cleaning wind
deflector
– Spark plugs: renewing
Every 30,000 km
⇒ page 116
⇒ page 162
1)
or 2 years
every 60,000 km
1)
or 4 years
•
Applies only to 1.8 l TSI, 2.0 l TSI and 3.6 l FSI engines
– Camshaft drive toothed belt: renew.
Every 120,000 km
⇒ page 161
•
Applies only to 1.6 l TDI and 2.0 l TDI common rail
1)
2)
Whichever occurs first.
Oil change service has been omitted in the Russian market.
The interval service is carried out as a substitute. Changing the
engine oil is an integral part of the interval service.
18
2. Service work