Passat 2015 ➤, Passat 2019 ➤, Passat Variant 2015 ➤, Passat Variant 2019 ➤
Maintenance - Edition 11.2020
2.2
Service tables up to model year ►2020
Note
♦ The service tables apply in general with differences depend‐
ing on the vehicle model and equipment level. There is no
relation between individual vehicles and identified vehicle
identification numbers.
♦ Vehicle-specific time and mileage dependent additional work
can only be found in the ⇒ maintenance tables.
2.2.1
Pre-delivery inspection
Scope of work
– Battery: check battery terminal clamps for secure seating.
– Transportation mode: switch off.
– Service interval display: reset.
– Status of battery: read.
– Event memories of all systems: read.
– Radio/radio navigation system: store local radio stations to station buttons.
– Time and date: set.
– All switches, electrical consumers, sockets, gauges and other controls: check function.
– Front passenger airbag: check key switch and ON/OFF function.
– Window regulators: initialise (activate).
– Vehicle interior: check for cleanliness.
– Protective seat covers and protective carpet film: remove.
– All equipment which has been packed inside vehicle (if part of original equipment): install.
– Two safety hammers: install according to installation instructions.
– Edge protection on doors (plastic film): remove.
– Vehicle exterior: check for cleanliness.
– Tyre pressure: check.
– Wheel bolts: tighten to specified torque.
– Wiper blade protection: remove.
– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been corrected.
– Vehicle: inspect for leaks and damage from above and below.
– Brake system: inspect for leaks and damage.
– Transportation devices: remove (if fitted).
– Vehicle underside (underbody): inspect for damage.
– Windscreen wash/wipe system and headlight washer system: check function and settings.
– Engine oil level: check; observe oil specification when topping up.
– Coolant level: check.
– Brake fluid: renew, if vehicle is older than 6 months.
– Brake fluid level: check that it is at maximum.
– Keys: check number, operation and cleanliness.
– Service Schedule / Digital Service Schedule: enter pre-delivery inspection.
– Owner's literature: check that literature is complete and prepare for delivery to customer.
– Carry out road test.
– Warning stickers: check that they are present.
10
2. Service work
Passat 2015 ➤, Passat 2019 ➤, Passat Variant 2015 ➤, Passat Variant 2019 ➤
Maintenance - Edition 11.2020
Scope of work
– Charging cable: check that cable is present and check its condition.
Applies only to BEV and PHEV
– High-voltage battery: charging
Applies only to BEV and PHEV
•
•
2.2.2
Scopes of service
Note
♦ Depending on the time elapsed and the mileage since the
last service, service events may be combined (inspection
with oil change).
♦ An extended scope of inspection is carried out in combina‐
tion with an inspection.
♦ The scopes of service work are generally applicable and dif‐
fer according to vehicle model and equipment level. There is
no relation between individual vehicles and identified vehicle
identification numbers.
♦ Scopes of service work for individual vehicles can be found
only in the maintenance tables. ⇒ Maintenance tables
Oil
Inspec‐ Exten‐
Scope of work
change
service
tion
ded
scope of
inspec‐
tion
(applies
only in
addition
to regu‐
lar in‐
spec‐
tion)
Vehicle interior
X
– Interior lights: check function of headliner, luggage compartment and
glove compartment lights.
X
X
– Horn: check function.
– Charging cable: check that cable is present and check its condition.
•
Applies only to BEV and PHEV
– High-voltage battery: check charge level, charge as necessary.
Applies only to BEV
X
•
Vehicle exterior
X
X
X
X
X
– Headlight washer system: check function.
– Front lighting: check function.
– Static cornering light (cornering light): check function.
– Automatic headlight control: check function.
– Rear lighting: check function.
2. Service work
11
Passat 2015 ➤, Passat 2019 ➤, Passat Variant 2015 ➤, Passat Variant 2019 ➤
Maintenance - Edition 11.2020
Oil
Inspec‐ Exten‐
Scope of work
change
service
tion
ded
scope of
inspec‐
tion
(applies
only in
addition
to regu‐
lar in‐
spec‐
tion)
X
X
– Windscreen wash/wipe system: check function and spray jet settings
and adjust if necessary; check for damage.
– Wiper blades: move blades to service position and check for damage;
check park position.
X
X
– Interior and exterior of body: inspect for corrosion.
– Windscreen: Visual check for damage
X
X
– High-voltage charging socket in radiator grille: inspect for soiling and
damage.
•
Applies only to PHEV
– High-voltage charging socket in radiator grille and tank cap: inspect for
soiling and damage.
•
Applies only to BEV
– Reducing agent (AdBlue®): replenish only if customer requests.
If part of equipment
X
•
X
– Sunroof: check function, clean guide rails and lubricate with special
grease.
Underside of vehicle
X
– Drain engine oil and renew oil filter.
X
X
– Motor and components in motor compartment: inspect for leaks and
damage (from below).
– Gearbox, final drive and drive shaft boots: inspect for leaks and dam‐
age.
X
– Brakes, front and rear: check thickness of pads/linings and condition of
brake discs.
X
X
– Poly V-belt: check condition.
– Swivel joints, axle mountings, coupling rod bearings and anti-roll bar
rubber mountings: perform visual inspection for damage.
X
– Track rods: checking clearance, attachment and boots
X
– Brake system and shock absorbers: inspecting for leaks and damage
– Exhaust system: inspect for leaks, firm seating and damage.
X
X
– Underbody: inspect for damage to undercoating, underbody cladding,
routing of lines, plugs.
X
– Front and rear coil springs and rubber buffers: inspect for damage.
– Warning stickers: check that they are present.
X
•
Applies only to PHEV
– Warning stickers: check that they are present.
Applies only to BEV
X
•
12
2. Service work
Passat 2015 ➤, Passat 2019 ➤, Passat Variant 2015 ➤, Passat Variant 2019 ➤
Maintenance - Edition 11.2020
Oil
Inspec‐ Exten‐
Scope of work
change
service
tion
ded
scope of
inspec‐
tion
(applies
only in
addition
to regu‐
lar in‐
spec‐
tion)
X
– Removable towing bracket: check.
If part of equipment
– Air suspension: check for leaks and damage.
Applies only to Touareg
•
X
•
Tyres
X
X
X
– Tyre pressure: check.
– Tyre mobility set: check for damage and use.
– Tyres: check condition and wear pattern of tyre; enter tread depth.
Engine compartment
X
X
X
X
– Engine oil: replenish.
– Oil level: check.
– Battery and, if fitted, second battery: check with battery tester.
– Motor and components in motor compartment: inspect for leaks and
damage (from above).
X
X
X
– Brake fluid level (dependent upon brake pad/lining wear): check.
– Cooling system: check frost protection and coolant level.
– Check cooling system for high-voltage system and also check presence
and attachment of tamperproof seal on coolant expansion tank
•
Applies only to PHEV
X
X
– Window wash/wipe system: check anti-freeze protection; replenish
washer fluid.
– Hybrid components: inspect for damage to high-voltage components
and wires.
•
Applies only to PHEV
X
– High-voltage components and high-voltage cables: inspect for damage
and correct routing and securing of lines.
•
Applies only to BEV
– Plenum chamber: check for soiling.
Applies only to up!
– Plenum chamber: check for soiling.
Applicable for e-up! only
X
•
X
•
Final measures
X
– Service interval display: resetting
X
– Headlight adjustment: check and adjust as necessary.
2. Service work
13
Passat 2015 ➤, Passat 2019 ➤, Passat Variant 2015 ➤, Passat Variant 2019 ➤
Maintenance - Edition 11.2020
Oil
Inspec‐ Exten‐
Scope of work
change
service
tion
ded
scope of
inspec‐
tion
(applies
only in
addition
to regu‐
lar in‐
spec‐
tion)
X
X
– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been
corrected.
– Carry out road test.
X
– High-voltage battery: charge.
•
Applies only to PHEV
– High-voltage battery: charge.
Applies only to BEV
X
•
2.2.3
Service intervals
Scope of work
Climate and traffic con‐
For operation with fuels that are »NOT« compliant
with standards EN 228 ⇒ page 36 or EN 590 ⇒
page 35
ditions usual for passen‐
ger vehicles operated on
fuels compliant with EN
228 or EN 590
Oil change service
---
---
---
QI1
1)
every 5,000 km or 1 year (fixed)
QI2
1)
every 7,500 km or 1 year (fixed)
QI3
1)
every 10,000 km or 1 year (fixed)
QI4
1)
every 15,000 km or 1 year (fixed)
---
QI6
max. 30,000 km or 2
1)
years (flexible)
QI7
---
every 10,000 mi or 1 year
1)
(fixed)
1)
Whichever occurs first.
Scope of work
Climate and traffic con‐
ditions usual for passen‐
ger vehicles operated on
fuels compliant with EN
228 or EN 590
For operation with fuels that are »NOT« compliant
with standards EN 228 ⇒ page 36 or EN 590 ⇒
page 35
Inspection
---
QI1
1)
every 10,000 km or 1 year
---
QI2
1)
every 15,000 km or 1 year
14
2. Service work
Passat 2015 ➤, Passat 2019 ➤, Passat Variant 2015 ➤, Passat Variant 2019 ➤
Maintenance - Edition 11.2020
Scope of work
Climate and traffic con‐
ditions usual for passen‐
ger vehicles operated on
fuels compliant with EN
228 or EN 590
For operation with fuels that are »NOT« compliant
with standards EN 228 ⇒ page 36 or EN 590 ⇒
page 35
---
QI3
1)
every 10,000 km or 1 year
QI4
QI4
1)
30,000 km or 2 years
then every 30,000 km or
every 15,000 km or 1 year
1)
1 year
QI6
---
---
30,000 km or 2 years
then every 30,000 km or
1)
1 year
QI7
Every 20,000 mi or
1)
2 years
1)
Whichever occurs first.
Scope of work
Climate and traffic con‐
ditions usual for passen‐
ger vehicles operated on
fuels compliant with EN
228 or EN 590
For operation with fuels that are »NOT« compliant
with standards EN 228 ⇒ page 36 or EN 590 ⇒
page 35
Extended additional in‐
spection
After 60,000 km or
3 years
After 30,000 km or 2 years or
1)
after 20,000 km or 2 years
•
Applies only in con‐
junction with regular
inspection
then every 60,000 km or
1)
2 years
1)
Whichever occurs first.
2.2.4
Air filter
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
Every 60,000 km
⇒ page 37
Air filter: cleaning housing and re‐
newing filter element
Every 30,000 km
1)
1)
or 4 years
or 2 years
•
Applies only to Polo with en‐
gine code CHYB & CHYC and
up! with manifold injection
Air filter: cleaning housing and re‐
newing filter element
Every 90,000 km
Every 30,000 km
1)
1)
or 6 years
or 2 years
1)
Whichever occurs first.
2.2.5
Dust and pollen filter
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
Every 30,000 km
⇒ page 37
Dust and pollen filter (cabin filter):
renew.
Max. 1 year
1)
1)
or 2 years
or 30,000 km
•
Applies only to Polo and up!
2. Service work
15
Passat 2015 ➤, Passat 2019 ➤, Passat Variant 2015 ➤, Passat Variant 2019 ➤
Maintenance - Edition 11.2020
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
Every 60,000 km
⇒ page 37
Dust and pollen filter (cabin filter):
renew.
Max. 1 year
1)
1)
or 2 years
or 30,000 km
1)
Whichever occurs first.
2.2.6
Panoramic sliding sunroof
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
---
⇒ page 37
Panoramic sliding sunroof
Max. 1 year
1)
•
With colourless special lubri‐
cant: in countries with low
dust levels, check only func‐
tion and noise. In countries
with high dust levels, the pan‐
orama sliding roof must con‐
tinue to be cleaned and lubri‐
cated.
or 15,000 km
Panoramic sliding sunroof
After 60,000 km or 3 years
then every 60,000 km or 2 years
Max. 1 year
or 15,000 km
1)
1)
•
If the lubricating paste is grey,
clean and grease guide rails
and clean wind deflector.
1)
Whichever occurs first.
2.2.7
Sliding sunroof drains at front and water drain valves at rear
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
Max. 2 years
⇒ page 37
Sliding sunroof drains at front
(Passat estate): check for block‐
age, clean if necessary
Max. 1 year
1)
1)
or 30,000 km
or 15,000 km
Sliding sunroof drains at rear
(Passat saloon): check for block‐
age, clean if necessary
Water drain valves at rear (Pas‐
sat estate): check for blockages,
clean if necessary
•
Only applies for panorama
sliding/tilting glass roof with
rear panorama roof (two panel
system)
1)
Whichever occurs first.
2.2.8
Toothed belt
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
Every 120,000 km
⇒ page 37
Toothed belt and camshaft drive
tensioning roller: renew.
Every 120,000 km
•
Applies only to TDI bi-turbo
16
2. Service work
Passat 2015 ➤, Passat 2019 ➤, Passat Variant 2015 ➤, Passat Variant 2019 ➤
Maintenance - Edition 11.2020
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
Every 210,000 km
⇒ page 37
Toothed belt and camshaft drive
tensioning roller: renew.
Every 120,000 km
•
Applies to all diesel engines
with toothed belt
Toothed belt and camshaft drive
tensioning roller: renew.
---
---
Every 120,000 km
Every 120,000 km
•
Applies to all petrol engines
with toothed belt
Toothed belt drive for coolant
pump: renew.
•
Applies to all petrol engines
with toothed belt for coolant
pump
1)
Whichever occurs first.
2.2.9
Poly V-belt
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
---
⇒ page 37
Poly V-belt: renew
Every 60,000 km
2.2.10
Diesel fuel filter
Scope of work
Diesel compliant with EN 590
Every 60,000 km
Diesel not compliant with EN 590
⇒ page 35
Diesel fuel filter: renew
Applies only to Touareg
Every 30,000 km
•
Diesel fuel filter: renew
Every 90,000 km
Every 30,000 km
2.2.11
Spark plugs
Scope of work
Petrol engine compliant
E100
Petrol engine not compli‐
ant with EN 228 ⇒ page
38
with EN 228
Spark plugs: renew
Spark plugs: renew
Every 60,000 km
Every 40,000 km
Every 30,000 km /
1)
1)
20,000 km
or 4 years
or 4 years
1)
or 2 years
Every 90,000 km
and
1)
•
Applies for all 6-cylin‐
der engines
or 6 years
every 15,000 km /
10,000 km
1)
or 1 year
1)
Whichever occurs first.
2. Service work
17
Passat 2015 ➤, Passat 2019 ➤, Passat Variant 2015 ➤, Passat Variant 2019 ➤
Maintenance - Edition 11.2020
2.2.12
Brake fluid
Scope of work
Climate and traffic conditions usu‐ Only for markets outside Europe
al for passenger vehicles
and with fixed oil change intervals
Every 2 years
Brake and clutch system: chang‐
ing brake fluid
3 years after initial registration,
then every 2 years
2.2.13
Natural gas system
Scope of work
Interval
Natural gas system: visually inspecting natural gas
tank for corrosion and leakage
3 years after initial registration,
then every 2 years
•
Applies only to Germany
Natural gas filler connection and sealing cap: check‐
ing condition, if necessary cleaning and checking
seal
3 years after initial registration,
then every 2 years
•
Applies only to Germany
2.2.14
Automatic gearbox
Scope of work
Climate and traffic condi‐ Countries with hot climate
USA
tions usual for passenger
⇒ page 34
vehicles
---
Automatic gearbox:
change ATF.
Every 60,000 km
Every 80,000 mi
2.2.15
Multi-purpose additive
Scope of work
Climate and traffic conditions usu‐
al for passenger vehicles
Russia
Multi-purpose additive for diesel
fuel: adding
---
At every service.
At every service.
Multi-purpose additive for petrol
---
fuel: adding
2.2.16
Country-specific additional work dependent on time and mileage
Scope of work
Interval
®
At every service.
Reducing agent (AdBlue /DEF): replenishing
•
Only if requested by customer, and as a separate
charge
Dual clutch gearbox (DSG) 02E and 0D9: change
gear oil and filter.
Every 60,000 km
Every 60,000 km
Every 120,000 km
Dual clutch gearboxes (DSG) 0DD, 0DL and 0BH:
change gear oil.
Dual clutch gearbox (DSG) 0GC: change gear oil.
Diesel particulate filter: Check
At 180,000 km/210,000 km,
then every 30,000 km
All-wheel drive coupling: changing oil
Front differential lock: changing oil
Every 3 years
Every 3 years
18
2. Service work
Passat 2015 ➤, Passat 2019 ➤, Passat Variant 2015 ➤, Passat Variant 2019 ➤
Maintenance - Edition 11.2020
Scope of work
Interval
Natural gas system: visually inspecting natural gas
tank for corrosion and leakage
4 years after initial registration,
then every 2 years
•
Europe only (except for Germany)
Natural gas filler connection and sealing cap: check‐
ing condition, if necessary cleaning and checking
seal
4 years after initial registration,
then every 2 years
•
Europe only (except for Germany)
®
Every 4 years
Every 20 years
Reducing agent (AdBlue /DEF): changing
•
Applies only to vehicles driven less than
15,000 km in 4 years
Natural gas tank: renew
2.3
Service tables as of model year 2021►
A new maintenance concept has been introduced as of model
year 2021►. Compared with the previous concept, the main
features are as follows:
♦ Deviating scopes of service no longer include extended ad‐
ditional inspections. These must now also be carried out
within the scope of every inspection.
♦ Deviating service intervals: inspection is now always due
after the same interval, meaning e.g. for PR-number QI4:
after 30,000 km or 2 years, whichever occurs first.
♦ Individual intervals of the additional work have been adapted
to the new inspection interval.
2.3.1
Pre-delivery inspection
Scope of work
– 12 V battery: check battery terminal clamps for firm seating.
– Transportation mode: switch off.
– Service interval display: reset.
– State of 12V battery: read.
•
This is carried out automatically on vehicles with battery monitor control unit -367- when transport mode
is deactivated.
– 12V battery: check using battery tester VAS 6161.
Only applies for vehicles without battery data module.
•
– Event memories of all systems: read.
– Radio/radio navigation system: store local radio stations to station buttons.
– Time and date: set.
– All switches, electrical consumers, sockets, gauges and other control elements: check function
– Front passenger airbag: check key switch and ON/OFF function.
– Window regulators: initialise (activate).
– Vehicle interior: check for cleanliness.
– Protective seat covers and protective carpet film: remove.
– All equipment which has been packed inside vehicle (if part of original equipment): install.
– Two safety hammers: install according to installation instructions.
•
Only applies for The Netherlands.
2. Service work
19